Idea Details

Communications - Client needs the ability to allow variables in the email subject line

Last activity 2 days ago
Denetra Pouncil's profile image
By: Denetra Pouncil
09-21-2022 18:27

Clients need the ability to allow variables in the email subject line. Currently the subject has to be selected from a drop down menu from a predefined set of subjects that the content admin defined. Clients need to be able to pull in variables to the email subject. Lincoln has a large initiate to implement Communications. This project requires flexibility in the email subject line when the claims specialist are responding back to emails. 


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