Idea Details

Update My Team (Analytics) data automatically

Last activity 6 days ago
Maria Mutuc's profile image
By: Maria Mutuc
01-20-2023 16:55

When a change or update in user profile is made in Chorus (Work Place>User - workgroup) by a designated administrator, the update is not displayed/reflected in My Team in Analytics automatically/simultaneously. The update will only be displayed once the user logs into Chorus. It was confirmed with SS&C that it is working as designed.  

This design needs to be improved to keep track of the changes with user profiles real time.  In the case where a user update has been made and the user is out for two weeks, the My Team will only get updated once this user logs into Chorus.

Suggestion:  Any changes to user profile in Chorus (i.e. work group) should be reflected/displayed in My Team in Analytics automatically and doesn't need/require for the user to log into Chorus. As Analytics is a tool for data/info about Chorus activities, we expect it to provide accurate information (real time).


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