Idea Details

User Admin: Work Group updates should automatically refresh in My Team (Analytics)

Last activity 09-05-2023 17:35
Maria Mutuc's profile image
By: Maria Mutuc
01-20-2023 16:55

When a change or update in user profile is made in Chorus (Work Place>User - workgroup) by a designated administrator, the update is not displayed/reflected in My Team in Analytics automatically/simultaneously. The update will only be displayed once the user logs into Chorus. It was confirmed with SS&C that it is working as designed.  

This design needs to be improved to keep track of the changes with user profiles real time.  In the case where a user update has been made and the user is out for two weeks, the My Team will only get updated once this user logs into Chorus.

Suggestion:  Any changes to user profile in Chorus (i.e. work group) should be reflected/displayed in My Team in Analytics automatically and doesn't need/require for the user to log into Chorus. As Analytics is a tool for data/info about Chorus activities, we expect it to provide accurate information (real time).

Ideas Portal

• Like this idea? Tap the up arrow!  Ideas with over 15 votes will be discussed with our product teams in our idea review meeting.
• Discussion is healthy! If you have a question or comment, don’t be afraid to jump in and start a discussion in the comments section below.
• Collaboration is the key to making magic happen!
This idea is new to the community and hasn’t been reviewed yet. While in the New stage, it is particularly important to vote and comment to further the discussion around this idea.
This idea already exists! A change to the Duplicate status will include a comment linking to the existing idea, so all voting and feedback can be collected in one place.
Need More Info
We’ve reviewed this idea, and determined we need a bit more info before deciding on how to move forward. An update to the Need More Info status will be accompanied by a comment explaining which additional details are needed. Ideas are still open for voting and comments while in the Need More Info stage.
We have all the info we need and are planning to review the idea for implementation feasibility and value added to the product. Ideas with this status are still open to community voting and discussion.
Under Consideration
We have all the info we need and are currently considering the feasibility of implementing this idea. Ideas in the Under Consideration status are still open to community voting and discussion.
Not Planned
We’ve reviewed this idea, and determined that it’s not feasible to implement right now. Ideas in the Not Planned status are no longer open for voting.
We’ve reviewed this idea and have determined that it will be delivered in the near future. Ideas in the Planned status are not attached to a binding timeline, but there is a concrete plan to implement this idea.
We’ve reviewed this idea and confirmed that this is planned for delivery in the next 6 months.
Congrats! Your idea has been accepted by the team and is now delivered! Give yourself a pat on the back – you contributed to the improvement of one of Blue Prism’s products or services!