Idea Details

Preserve Exception Stage Historical Screen Captures

Last activity 08-18-2021 14:41
Yasindu Dambadeniya's profile image
07-20-2021 10:48

Presently we are capable of accessing the screen capture related to the latest exception stage via the control room per RPA Bot.

Viewing the screen capture of the latest exception stage executedIn a practical environment where the Bot's are executing queue based items, the exception stage is handled. Therefore the bot moves on to the next queue item available. 
When all the items in the queue completes a report is generated to the admin stating the status of each item.

Therefore if more than one queue item raise exception stages, then at the time of inspection by the system admin, only the latest exception stage screen capture per Bot is preserved.

The admin will not be able to have a graphical state of the the system or the environment for the exception stages raised by previous queue items executed by the same bot!

The snapshot of the environment will definitely lead towards quickly identifying the issue a bot is facing in most occasions.

Therefore it will be greatly beneficial to have a way of preserving the exception stage related screen capture per item key (historical screen captures)

Ideas Portal

If you like this idea – vote! Ideas with over 20 votes will be highlighted to our Product review teams.
• Discussion is healthy! If you have a question or comment, don’t be afraid to jump in and start a discussion in the comments section below.
• Community collaboration is key!
This idea is new to the community and hasn’t been reviewed yet. While in the New stage, an idea is open for voting and comments to further the discussion around this idea.
This idea already exists! A change to the Duplicate status will always include a comment linking to the existing idea, so all voting and feedback can be collected in one place.
Need More Info
We’ve reviewed this idea, and determined we need a bit more info before deciding on how to move forward. An update to the Need More Info status will always be accompanied by a comment explaining which additional details are needed. Ideas are still open for voting and comments while in the Need More Info stage.
Under Consideration
We have all the info we need and are currently considering the feasibility of implementing this idea. Ideas in the Under Consideration status are still open to community voting and discussion.
Not Planned
We’ve reviewed this idea, and determined that it’s not feasible to implement right now. Ideas in the Not Planned status are no longer open for voting.
Coming Soon!
We’ve reviewed this idea and have determined that it will be delivered in the near future. Ideas in the Coming Soon! status are not attached to a binding timeline, but there is a concrete plan to implement this idea. Therefore we will have status does not allow for voting.
Congrats! Your idea has been accepted by the team and is now in production! Give yourself a pat on the back – you contributed to the improvement of one of Blue Prism’s products or services!