Idea Details

Email ID Change not happening Properly.

Last activity 23 days ago
Amlan Sahoo's profile image
By: Amlan Sahoo
09-13-2021 07:25

Hi Team,

Recently I have changed my email ID for blue prism portal. But the change happens only for Blue prism portal and for community and Digital exchange still it displays the old email ID. Also there is no option to modify it. I guess this should be a must fix.


Official Response
23 days ago
Hi Amlan,

Thanks for your idea. The team is aware that it requires extra steps to change email on the Community, however this is unavoidable currently due to the way our implementation/SSO have been configured. As such, this has been marked as Not Planned.

If you do need to change an email on the Community, please reach out to and we can assist you in updating your information. 

Thank you,

09-20-2021 05:51

@Melanie Giuliani Please have a look into this. Don't you think it needs to be addressed.​

09-20-2021 05:50

This is very common issue. How some one can miss this feature.

09-17-2021 11:25

...and for that reason I've got two profiles! Agree, it is a bit of a mess in some areas.

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