Idea Details

Auto Fail Pending Session

Last activity yesterday
Genold Bañares's profile image
04-07-2021 03:48

We have encountered a number of instances where a process scheduled was being left with Pending status in Control Room for unknown reason. It will be really good if Blue Prism can detect this and will have a logic to automatically fail it so there will be no down robot due to unprocessed session in queue. That will save a lot of support need and will give ease to the robot owner knowing that the robot will always perform. This is very important specially for robots that are running 24/7.


Comments

13 days ago

Would love to see this feature include something along the lines of a System setting for organizations to set the timer they wish. For example perhaps Blue Prism will check the pending sessions against a system set timer of 60 seconds to then force release of the pending and mark it as Terminated with a default message that the issue was related to being left / stuck in pending. Then the setting can be changed to 5 min for example if it makes more sense to organizations or environment such as the difference in expectations of Production vs Development.

Ideas Portal

If you like this idea – vote! Ideas with over 20 votes will be highlighted to our Product review teams.
• Discussion is healthy! If you have a question or comment, don’t be afraid to jump in and start a discussion in the comments section below.
• Community collaboration is key!
New
This idea is new to the community and hasn’t been reviewed yet. While in the New stage, an idea is open for voting and comments to further the discussion around this idea.
Duplicate
This idea already exists! A change to the Duplicate status will always include a comment linking to the existing idea, so all voting and feedback can be collected in one place.
Need More Info
We’ve reviewed this idea, and determined we need a bit more info before deciding on how to move forward. An update to the Need More Info status will always be accompanied by a comment explaining which additional details are needed. Ideas are still open for voting and comments while in the Need More Info stage.
Under Consideration
We have all the info we need and are currently considering the feasibility of implementing this idea. Ideas in the Under Consideration status are still open to community voting and discussion.
Not Planned
We’ve reviewed this idea, and determined that it’s not feasible to implement right now. Ideas in the Not Planned status are no longer open for voting.
Coming Soon!
We’ve reviewed this idea and have determined that it will be delivered in the near future. Ideas in the Coming Soon! status are not attached to a binding timeline, but there is a concrete plan to implement this idea. Therefore we will have status does not allow for voting.
Delivered
Congrats! Your idea has been accepted by the team and is now in production! Give yourself a pat on the back – you contributed to the improvement of one of Blue Prism’s products or services!