topic AVO Reg Ex in Digital Exchange

AVO Reg Ex

SusanWiethorn — Thu, 19 Jan 2023 21:44:00 GMT

Hi,
I am not able to download the necessary files for the Avo RegEx connector.
I get the following Message:

Sorry, you do not have access to download this Asset.

Any suggestions on how to proceed?

Thanks,

Susan

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Susan Wiethorn
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RE: AVO Reg Ex

ewilson — Thu, 19 Jan 2023 23:20:00 GMT

Hello @SusanWiethorn,

Can you confirm that you were actually logged into the DX? That does bite people quite often.

Cheers,

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Eric Wilson
Director, Integrations and Enablement
Blue Prism Digital Exchange
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RE: AVO Reg Ex

SusanWiethorn — Fri, 20 Jan 2023 13:23:00 GMT

Hi Eric,
Yes I am logged in. Just confirmed I am able to view my profile. I took some screen shots.

Interesting, others in my Company have also tried and encounter the same error.
And the developer I am working with has the same issue. He too has posted a question.

Do you have any suggestion?

Thanks,
Susan

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Susan Wiethorn
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RE: AVO Reg Ex

ewilson — Fri, 20 Jan 2023 15:56:00 GMT

Hi Susan,

Ok, so just to confirm you're still not able to download the asset today? There was a change made to some of the backend data yesterday. I'm wondering if there might be something tied to your local cache. Can you try logging out of the DX and then flushing your browser cache (or trying a different browser that you haven't used for the DX previously)?

Cheers,

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Eric Wilson
Director, Integrations and Enablement
Blue Prism Digital Exchange
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RE: AVO Reg Ex

SusanWiethorn — Fri, 20 Jan 2023 16:00:00 GMT

Hi Eric,
That is correct.
Just tried a again to confirm. -- Access Denied.

Thanks,
Susan

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Susan Wiethorn
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RE: AVO Reg Ex

ewilson — Fri, 20 Jan 2023 16:49:00 GMT

I just spoke with our DX Global Platform Manager. The team has made an additional change to the asset definition. Could you try again please.

Cheers,

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Eric Wilson
Director, Integrations and Enablement
Blue Prism Digital Exchange
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RE: AVO Reg Ex

SusanWiethorn — Fri, 20 Jan 2023 17:02:00 GMT

Eric it works !!!

Thank you very much for the assistance.
-Susan

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Susan Wiethorn
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