topic RE: Web API Services Error in Digital Exchange

Web API Services Error

MarcusAllen — Wed, 12 Feb 2020 17:14:00 GMT

Hello fellow BP users, I am currently working on a bot that is using the API calls in 6.6. I am moving over to the live API environment vs the Sandbox. I am now getting this when trying to test the bot on the live data.

Internal : Unexpected error Error during Web API HTTP Request
Web Exception Status: Timeout

I am assuming since we have so much more data in the live website that the timeout happens only after about 5 seconds. I have tried extending the time in System>Objects>Web API Services> Connection Settings and even by increasing those I'm still getting this error. I'm not to sure on what to do since I'm still fairly new with BluePrism and the using of APIs with it.

Any help would be appreciated.

Thank you,

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Marcus Allen
Programmer Analyst II
Elliott Davis
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RE: Web API Services Error

MarcusAllen — Wed, 12 Feb 2020 17:39:00 GMT

I have figured it out I forgot there was a advanced setting under the actual individual APIs after raising that from 10 seconds to 40 it works fine now. I will close this.

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Marcus Allen
Programmer Analyst
Elliott Davis
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Re: Web API Services Error

c.chiagwah — Fri, 30 May 2025 13:30:33 GMT

Nice one this worked for me, i was worried and wondering what was wrong with my api as it was working before.