topic RE: Download free Asset not possible -&gt; Access Denied in Digital Exchange https://community.blueprism.com/t5/Digital-Exchange/Download-free-Asset-not-possible-gt-Access-Denied/m-p/59617#M1877 <P>Hello</P> <P></P> <P>Thanks for the Help. After Closing the Browser and Login back into the side i was able to complete the registration process and thus was able to download the asset.</P> <P></P> <P>BR</P><BR /><BR />------------------------------<BR />Björn Gollner<BR />------------------------------<BR /> Mon, 20 Mar 2023 11:18:00 GMT BjörnGollner 2023-03-20T11:18:00Z Download free Asset not possible -> Access Denied https://community.blueprism.com/t5/Digital-Exchange/Download-free-Asset-not-possible-gt-Access-Denied/m-p/59613#M1873 <P>Hello<BR /><BR />I have the same issue as discussed in <A href="https://community.blueprism.com/communities/community-home/digestviewer/viewthread?GroupId=385&amp;MID=38&amp;CommunityKey=1e516cfe-4d1f-4de9-a9eb-58d15bf38c81" target="_blank" rel="noopener">this Thread</A></P> <P>I get the following error when i try to download the free <A href="https://digitalexchange.blueprism.com/dx/entry/3439/solution/utility---strings" target="_blank" rel="noopener">Function for Utility - Strings - 10.0.0</A> Asset</P> <DIV class="media" style="overflow: hidden; zoom: 1;"><span class="lia-inline-image-display-wrapper" image-alt="7785.png"><img src="https://community.blueprism.com/t5/image/serverpage/image-id/7959i127073AC95D4CB08/image-size/large?v=v2&amp;px=999" role="button" title="7785.png" alt="7785.png" /></span></DIV> <DIV class="media" style="overflow: hidden; zoom: 1;"></DIV> <DIV class="media" style="overflow: hidden; zoom: 1;">Is it possible that my Account may have an Issue too?</DIV> <DIV class="media" style="overflow: hidden; zoom: 1;"></DIV> <DIV class="media" style="overflow: hidden; zoom: 1;">BR</DIV><BR /><BR />------------------------------<BR />Björn Gollner<BR />------------------------------<BR /> Tue, 14 Mar 2023 13:46:00 GMT https://community.blueprism.com/t5/Digital-Exchange/Download-free-Asset-not-possible-gt-Access-Denied/m-p/59613#M1873 BjörnGollner 2023-03-14T13:46:00Z RE: Download free Asset not possible -> Access Denied https://community.blueprism.com/t5/Digital-Exchange/Download-free-Asset-not-possible-gt-Access-Denied/m-p/59614#M1874 <P>Hi <A id="MainCopy_ctl11_ucMessageList_rptMessageList_ProfileImageDisplay_0_NameLink_0" biobubblekey="bd0c5c0a-cad7-4cb0-b40b-0186facc05a4" href="https://community.blueprism.com/network/profile?UserKey=bd0c5c0a-cad7-4cb0-b40b-0186facc05a4" target="_blank" rel="noopener">Björn Gollner</A>,</P> <P>I was able to download it for timebeing I am attaching the downloaded VBO but for futures references if you face the similar issues - its worth writing a ticket to Blue Prism support at<STRONG> "support@blueprism.com".</STRONG></P> <P><STRONG><span class="lia-inline-image-display-wrapper" image-alt="7773.png"><img src="https://community.blueprism.com/t5/image/serverpage/image-id/7954i348AD833C5D37380/image-size/large?v=v2&amp;px=999" role="button" title="7773.png" alt="7773.png" /></span></STRONG></P> <P></P> <P></P><BR /><BR />------------------------------<BR />Kindly up vote this as "Best Answer" if it adds value or resolves your query in anyway possible, happy to help.<BR /><BR />Regards,<BR /><BR />Mukesh Kumar - Senior Automation Developer<BR /><BR />NHS England, United Kingdom, GB<BR />------------------------------<BR /> Tue, 14 Mar 2023 14:10:00 GMT https://community.blueprism.com/t5/Digital-Exchange/Download-free-Asset-not-possible-gt-Access-Denied/m-p/59614#M1874 Mukeshh_k 2023-03-14T14:10:00Z RE: Download free Asset not possible -> Access Denied https://community.blueprism.com/t5/Digital-Exchange/Download-free-Asset-not-possible-gt-Access-Denied/m-p/59615#M1875 <P><A class="user-content-mention" data-sign="@" data-contactkey="bd0c5c0a-cad7-4cb0-b40b-0186facc05a4" data-tag-text="@Björn Gollner" href="https://community.blueprism.com/network/profile?UserKey=bd0c5c0a-cad7-4cb0-b40b-0186facc05a4" data-itemmentionkey="aaa5ceaf-c9ab-4a18-b3bc-92012c471c3b">@Björn Gollner</A></P> <P>I don't see any restrictions or ACLs on the asset. Are you sure you were logged in to the DX? If so, you might try clearing your browser cache, log in again, and try to download.</P> <P>Cheers,</P><BR /><BR />------------------------------<BR />Eric Wilson<BR />Director, Integrations and Enablement<BR />Blue Prism Digital Exchange<BR />------------------------------<BR /> Tue, 14 Mar 2023 14:17:00 GMT https://community.blueprism.com/t5/Digital-Exchange/Download-free-Asset-not-possible-gt-Access-Denied/m-p/59615#M1875 ewilson 2023-03-14T14:17:00Z RE: Download free Asset not possible -> Access Denied https://community.blueprism.com/t5/Digital-Exchange/Download-free-Asset-not-possible-gt-Access-Denied/m-p/59616#M1876 <P>I guess it also has to do with updating the correct organization name under your profile.</P> <P><BR /><BR />------------------------------<BR />If I was of assistance, please vote for it to be the "Best Answer".<BR /><BR />Thanks &amp; Regards,<BR />Tejaskumar Darji<BR />Sr. Consultant-Technical Lead<BR />------------------------------<BR /></P> Wed, 15 Mar 2023 16:09:00 GMT https://community.blueprism.com/t5/Digital-Exchange/Download-free-Asset-not-possible-gt-Access-Denied/m-p/59616#M1876 Tejaskumar_Darji 2023-03-15T16:09:00Z RE: Download free Asset not possible -> Access Denied https://community.blueprism.com/t5/Digital-Exchange/Download-free-Asset-not-possible-gt-Access-Denied/m-p/59617#M1877 <P>Hello</P> <P></P> <P>Thanks for the Help. After Closing the Browser and Login back into the side i was able to complete the registration process and thus was able to download the asset.</P> <P></P> <P>BR</P><BR /><BR />------------------------------<BR />Björn Gollner<BR />------------------------------<BR /> Mon, 20 Mar 2023 11:18:00 GMT https://community.blueprism.com/t5/Digital-Exchange/Download-free-Asset-not-possible-gt-Access-Denied/m-p/59617#M1877 BjörnGollner 2023-03-20T11:18:00Z