topic RE: How to set alert when BP resource goes offline? in Digital Exchange

How to set alert when BP resource goes offline?

WilliamLawrence — Thu, 20 Feb 2020 21:53:00 GMT

Hi,

Can someone suggest a way to set an alert when a BP resource go offline?
Any help is much appreciated.

William

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William Lawrence
Sr. Automation Developer/Controller
Equitable Life of Canada
Waterloo, Ontario, Canada
+1 289 980 6526
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RE: How to set alert when BP resource goes offline?

PhilipTrovato — Fri, 21 Feb 2020 12:49:00 GMT

Check out the DB Table "BPAResource" Table. Export data out of that table into splunk or another logging tool every 5 minutes or so. Then have splunk alert when ever "Missing" is found.

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Philip Trovato
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RE: How to set alert when BP resource goes offline?

david.l.morris — Fri, 21 Feb 2020 13:10:00 GMT

In addition to the way Phil mentioned, you could also consider the Blue Prism Resource PC Commands, depending on your org's expertise in that area.

Also, keep in mind that if you use Login Agent (i.e.- your resources are not logged in all the time), you may get false reports of resources offline during the time the resource is logging in. No real way around that except to time the queries to not run at specific common times for logins such as :00, :15, :30, etc.

Edit: Now that I think of it, I suppose your queries/query logic could also check to see if that same resource had a Login session run within the last 2-3 minutes and then simply not consider it Offline if that's the case.

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Dave Morris
3Ci @ Southern Company
Atlanta, GA
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