topic RE: Reply All to e-mail with an attachment in Digital Exchange

Reply All to e-mail with an attachment

raniaahmed — Mon, 28 Mar 2022 10:34:00 GMT

Hi All
please support as I want to reply all to an e-mail with an attachment and the functions existing in the last outlook VBO version containing either reply all without attachment or send a new e-mail with an attachment

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rania ahmed
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RE: Reply All to e-mail with an attachment

ewilson — Mon, 28 Mar 2022 11:19:00 GMT

@raniaahmed,

The current MS Outlook VBO does not support adding additional attachments in the Reply All to Email or Reply to Email actions. You would need to use the Send Email action and pass through the same To addresses as well as your attachments.

We can look at extending the existing VBO to support attachments on replies if you'd like to add it to the Ideas page.

Cheers,

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Eric Wilson
Director, Integrations and Enablement
Blue Prism Digital Exchange
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RE: Reply All to e-mail with an attachment

AmiBarrett — Mon, 28 Mar 2022 17:34:00 GMT

Try the extended version of the VBO I've got posted on GitHub. Just like the standard Reply Action, you'll be able to use multiple attachments with a semicolon delimiter.

https://github.com/AmaliaKalio/Nephthis-BP-VBO---Internal-MAPI-v2

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Ami Barrett
Solution Architect
Karsun Solutions
Plano TX
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RE: Reply All to e-mail with an attachment

ewilson — Mon, 28 Mar 2022 23:15:00 GMT

@raniaahmed,

Version 6.10.5 of the Outlook VBO has been posted to the Digital Exchange. It includes support for adding attachments on Forward Email, Reply to All, and Reply to Email actions.

Cheers,

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Eric Wilson
Director, Integrations and Enablement
Blue Prism Digital Exchange
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RE: Reply All to e-mail with an attachment

raniaahmed — Tue, 29 Mar 2022 12:33:00 GMT

Thanks Eric for your great support, I did it finally 🙂

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rania ahmed
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RE: Reply All to e-mail with an attachment

raniaahmed — Tue, 29 Mar 2022 12:34:00 GMT

Thanks Ami for your help.

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rania ahmed
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RE: Reply All to e-mail with an attachment

Neel1 — Mon, 17 Oct 2022 12:27:00 GMT

Hello @ewilson - Customers has requirement to add Names while doing to reply to all.

i think till the last latest version of MS Outlook VBO , This functionality is not there. Correct? .

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Neeraj Kumar
Technical Architect
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RE: Reply All to e-mail with an attachment

ewilson — Mon, 17 Oct 2022 12:37:00 GMT

Hi @Neeraj Kumar,

The MS Outlook VBO does not presently support adding additional email addresses when performing a Reply To or Reply All action. I'll add it to our backlog.

Cheers,

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Eric Wilson
Director, Integrations and Enablement
Blue Prism Digital Exchange
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RE: Reply All to e-mail with an attachment

Neel1 — Mon, 17 Oct 2022 13:24:00 GMT

Thanks @ewilson for Update .!!

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Neeraj Kumar
Technical Architect
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RE: Reply All to e-mail with an attachment

ewilson — Mon, 17 Oct 2022 17:45:00 GMT

@Neeraj Kumar,

We just posted v10.1 of the Outlook VBO to the DX. This includes support for To, CC, and BCC address fields on the Reply-All to Email and Reply to Email actions.

Cheers,

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Eric Wilson
Director, Integrations and Enablement
Blue Prism Digital Exchange
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RE: Reply All to e-mail with an attachment

Neel1 — Wed, 19 Oct 2022 10:58:00 GMT

Hello @ewilson - Thanks for Quick modification in VBO. i used the latest feature and working fine. Thanks a lot.!!

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Neeraj Kumar
Technical Architect
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RE: Reply All to e-mail with an attachment

Neel1 — Thu, 20 Oct 2022 07:39:00 GMT

Hello @ewilson - I have noticed one thing in Reply action in this VBO.

Action is removing the below content from mail while replying - standard content come while replying

From: Arun
Sent: 19 October 2022 09:47
To: Neeraj Kumar
Subject: test

On checking further noticed that VBO is having following code

If Message_Is_HTML Then
reply.BodyFormat = 2
reply.HTMLBody = Message & vbCrLf & item.HTMLBody
Else
reply.BodyFormat = 1
reply.Body = Message & vbCrLf & item.Body

and when i try to use below code. it is working fine

If Message_Is_HTML Then
reply.BodyFormat = 2
reply.HTMLBody = Message & vbCrLf & reply.HTMLBody
Else
reply.BodyFormat = 1
reply.HTMLBody = Message & vbCrLf & reply.HTMLBody
End If

Please can you check if i am right interpreting this.

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Neeraj Kumar
Technical Architect
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RE: Reply All to e-mail with an attachment

ewilson — Thu, 20 Oct 2022 13:25:00 GMT

Hi @Neeraj Kumar,

The original code sets the item variable reference to that of the original email details. This incudes the address information, the subject, the body, etc. The reply variable is then to a new message instance which is populated with the same message details as the original (i.e. addresses, subject, body, etc). At this point the two variables point to message objects that are essentially the same with the exception of the EntryID.

My guess is that the reason for performing the append of item.Body or item.HtmlBody to Message probably boils down to a concern that reply.Body/reply.HtmlBody would be overwritten by Message, so item.Body/item.HtmlBody was used to ensure we still had the original body to include in the reply. In our testing, this code works fine. Are you saying it doesn't work for you?

Cheers,

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Eric Wilson
Director, Integrations and Enablement
Blue Prism Digital Exchange
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RE: Reply All to e-mail with an attachment

ewilson — Thu, 20 Oct 2022 13:28:00 GMT

@Neeraj Kumar - I just realized that you were referring to the original header info. Yes, the existing code does remove that and just includes the body. Funny that no one has ever picked that up. 🤷‍♂️ We can revise that.

Cheers,

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Eric Wilson
Director, Integrations and Enablement
Blue Prism Digital Exchange
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RE: Reply All to e-mail with an attachment

ewilson — Thu, 20 Oct 2022 14:07:00 GMT

@Neeraj Kumar,

The body issue is resolved. Also fixed the issue where the replies subject was missing the RE:. Version 10.1.1 is available on the DX now.

Cheers,

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Eric Wilson
Director, Integrations and Enablement
Blue Prism Digital Exchange
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RE: Reply All to e-mail with an attachment

Neel1 — Thu, 20 Oct 2022 14:53:00 GMT

Thanks @ewilson again for this.

Actually I noticed this( Reply stuff) earlier as well like 2 year before but always thought that this is as per design :) and never questioned the code.

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Neeraj Kumar
Technical Architect
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