Blocked Portal , license

Sindujaravi — Tue, 14 Apr 2020 09:30:00 GMT

Hi all ,

One of my friend 's account has been blocked in BP portal and License have also been blocked ( Learning edition )

1. After emailing to support@blueprism.com ,Automated email says - request is on hold , because the bot was not able to identify the email id

Please note, this is an automated email.

Thank you for contacting Blue Prism Customer Support. Your support ticket 94076 related to License Activation is currently on hold as our system does not recognise you as a verified support contact.

Have you tried posting or browsing for an answer to your query on the Blue Prism Community? The answer may be there waiting for you!"

2. But email was the registered one , do we have any alternative way solve this issue ?

Thanks !

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Sinduja ravi
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RE: Blocked Portal , license

max.elopre — Wed, 15 Apr 2020 14:00:00 GMT

Hi Sinduja, I checked and your ticket 94076 is currently assigned to a tech and is being investigated.

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Max Elopre
Technical Consultant
Chicago IL
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topic Blocked Portal , license in Digital Exchange

Blocked Portal , license

RE: Blocked Portal , license