topic Re: DX documents are not loading in Digital Exchange

DX documents are not loading

Tejaskumar_Darji — Mon, 15 Apr 2024 11:55:25 GMT

I'm not able to read documents for any DX assets. Can you guys confirm if same or all.

Re: DX documents are not loading

Neel1 — Mon, 15 Apr 2024 14:06:56 GMT

Hello @Tejaskumar_Darji - i am able to open and download the document .

Re: DX documents are not loading

harish.mogulluri — Mon, 15 Apr 2024 14:28:12 GMT

Hi Tejaskumar,

I verified this asset and able to read the documentation
https://digitalexchange.blueprism.com/dx/entry/3439/solution/blue-prism-runtime-resource-self-healing-utility

Re: DX documents are not loading

Tejaskumar_Darji — Fri, 19 Apr 2024 10:09:37 GMT

Ok yeah its working now thanks team for confirming

Re: DX documents are not loading

vinaymurthy1 — Wed, 26 Jun 2024 14:08:53 GMT

Hi @Tejaskumar_Darji

Did you installed this Self Healing Utility and tested its functionality ? If yes could you please assist one how to test this utility ?

I have installed this utility and ran this utility and getting

0 - There is nothing to do : this is valid since there automae.exe is running successfully in the BOT.

My concern is how do we test other scenarios

Process is supposed to be running in the first place
- Process is not actively listening on the assigned port
- Process is indicating that is not responding
- No process under the given TCP port was found.