topic Re: RE: I think he means… in Digital Exchange

Multiple Outlook Profiles using Outlook VBO

pranavred — Thu, 03 Jan 2019 02:54:00 GMT

Will there be any support on reading emails from multiple Outlook profiles using the latest Outlook VBO. As of now, Outlook VBO could only read the default Outlook profile.

It is possible to use other…

Dan.Lister — Tue, 08 Jan 2019 21:44:00 GMT

It is possible to use other profiles. You need to select ""Prompt for profile to be used"" within Control Panel > Mail. You can then create an object to select which profile you wish to use from the Choose Profile window upon launching Outlook.

I think he means…

AmiBarrett — Tue, 08 Jan 2019 21:46:00 GMT

I think he means programatically switching between profiles, like you could in MAPIEx. The process to modify the VBO to handle this has been covered here: https://portal.blueprism.com/forums/technical-queries/general/outlook-v…

RE: I think he means…

ManojKumar3 — Wed, 05 Jun 2019 14:11:00 GMT

Hi Team,

I am using outlook Email VBO ,which works fine but i have few queries in that VBO

1) when i use the action: Get Received Items(Basic)--it works perfect if i pass the "Sub Folder" and "Sender Name" as inputs but when i pass Mail id it does not give me any output even though the mail id is proper and Valid
2) With one profile in my outlook it works properly but then i have 4 profiles in my same outlook so how do i point to the right profile by using this Outlook Email VBO

Regards,
Manoj

RE: I think he means…

AmiBarrett — Wed, 05 Jun 2019 14:52:00 GMT

You'll need to modify the code stage, as well as the inputs on "Internal_Get Items" and "Get Received Items (Basic)" for this to work. (Alternatively, grab the version I've uploaded and rename the extension to .bprelease, located here: https://community.blueprism.com/viewdocument/re-outlook-email-vbo?CommunityKey=3743dbaa-6766-4a4d-b7ed-9a98b6b1dd01&tab=librarydocuments )

I'm going to list the modifications to the code stage. You should be able to figure out the rest from there. sharedEmail allows for shared inboxes on the same Outlook profile.

Additional inputs:
Profile - Text
sharedEmail - Text

The top of the code stage should look like this:

Dim app = CreateObject("Outlook.Application")
Dim _nameSpace = app.GetNameSpace("MAPI")
Dim folder = _nameSpace.GetDefaultFolder(Outlook_Folder_ID)
Dim olSharedRecip as object

if Profile <> "" then
    _nameSpace.Logon(Profile, , True, True)
end if

if sharedEmail <> Nothing then
	olSharedRecip = _nameSpace.CreateRecipient(sharedEmail)
	folder = _nameSpace.GetSharedDefaultFolder(olSharedRecip, Outlook_Folder_ID)
end if

------------------------------
Ami Barrett
Lead RPA Software Developer
Solai & Cameron
America/Chicago
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RE: I think he means…

JonathanHolstin — Thu, 16 Jan 2020 22:10:00 GMT

Hi Ami,
I downloaded your release and tried running it. It runs through but doesn't pull anything.

For input paramenters on the action...........I've tried it with nothing in the Shared Email and I've tried it with the full email in shared folder and I've tried it with how the shared box shows up in my email. None of them seem to be pulling anything but don't error out. If I try to add my subfolder of "Test" it then says object can't be found. So that makes it seem like it is being read. Any ideas on how to get it going?

Thanks,
Jon

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Jonathan Holstine
Systems Accountant
Interior Business Center
America/Denver
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RE: I think he means…

AmiBarrett — Thu, 16 Jan 2020 22:25:00 GMT

Just tested locally. Try adding values for "Include Read" and "Include Unread".

Previously when I had written this, these were not required. I'm starting to wonder if there's something to do with the version of Outlook.

------------------------------
Ami Barrett
Sr Product Consultant
Blue Prism
Richardson, TX
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RE: I think he means…

JonathanHolstin — Thu, 16 Jan 2020 22:47:00 GMT

Hi Ami,
I'm sorry I'm new to outlook and this language. Can you send the exact code syntax I would need to add. Would I just put this below the Sub_Folder and before the End If?

------------------------------
Jonathan Holstine
Systems Accountant
Interior Business Center
America/Denver
------------------------------

RE: I think he means…

AmiBarrett — Thu, 16 Jan 2020 22:51:00 GMT

If you downloaded the VBO I provided, you don't need to add anything. If you're using the stock VBO, it's provided in the same post with the link.

------------------------------
Ami Barrett
Sr Product Consultant
Blue Prism
Richardson, TX
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RE: I think he means…

Anonymous — Mon, 20 Jan 2020 09:34:00 GMT

Hi Ami,
I tried the VBO you provided and it is working and extracting mails from my account. But if I change "Profile" to another account, it is still extracting mails from my account. The only fields set are Profile and Include Read and Include Unread, bot True.

Outlook version is 2013/32bit.

Reiner

------------------------------
Reiner Volbers
------------------------------

RE: I think he means…

AmiBarrett — Tue, 21 Jan 2020 14:21:00 GMT

Just to be sure, the profile field is either blank or matching the name of a mail profile, correct? You can verify this by going to Control Panel -> Mail -> Show Profiles.

------------------------------
Ami Barrett
Sr Product Consultant
Blue Prism
Richardson, TX
------------------------------

RE: I think he means…

Anonymous — Tue, 21 Jan 2020 14:37:00 GMT

Hi Ami,
whether I leave it blank, put in the name of my profile or another profile name: I only get mails from my profile.

Maybe I misunderstood something and/or my Outlook is not configured correctly. In the Control Panel only one profile is shown (mine). I want to send/read e-mails from another account and the owner granted me access to those folders. Therefore I put in the other accounts profile name and subfolder of that account. Then I get an error message because the folder does not exist. Obviously the VBO is checking against folder in my profile and ignoring the profile defined in the stage.

------------------------------
Reiner Volbers
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RE: I think he means…

AmiBarrett — Tue, 21 Jan 2020 15:25:00 GMT

Sounds like you're trying to access a shared inbox. That's where the "Shared E-Mail" feild comes into play.

Suppose under your default profile (typically either named Default or Outlook), your list of folders looks something like this:

My.Email@mydomain.com
>Inbox
>>Subfolder 1
>Drafts
>Sent Items
>etc etc

Shared.Email@mydomain.com
>Inbox
>>Subfolder 1
>Drafts
>Sent Items
>etc etc

Since you have two inboxes attached to the profile, you will need to specify the e-mail address of the target inbox in the "Shared E-Mail" field. In the case of the above example, it should be set to "Shared.Email@mydomain.com" .

------------------------------
Ami Barrett
Sr Product Consultant
Blue Prism
Richardson, TX
------------------------------

RE: I think he means…

Anonymous — Wed, 22 Jan 2020 14:24:00 GMT

Hi Ami,
thanks for your direction. I got access to the Subfolder1 (your example), but both Inbox and Shared.Email@mydomain.com did not have the "visible" flag set in the Outlook folder access settings. This is done now and with "Profile" left blank and "Subfolder"/"Shared Email" set it's working.

Thanks again, please add this to the official Outlook VBO.

Reiner

------------------------------
Reiner Volbers
------------------------------

RE: I think he means…

AmiBarrett — Wed, 22 Jan 2020 14:39:00 GMT

Interesting! Can't say I've run across that before. Thanks for sharing!

------------------------------
Ami Barrett
Sr Product Consultant
Blue Prism
Richardson, TX
------------------------------

RE: I think he means…

CleidsonCordeir — Tue, 10 Mar 2020 18:10:00 GMT

Hello!

In my outlook i have 4 Shared Emails, and i need that BP get all unread emails from all shared email accounts, how can i do that?

do you can give me a PrintScreen with exemple?

Thanks!

------------------------------
Cleidson Cordeiro
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RE: I think he means…

AmiBarrett — Tue, 10 Mar 2020 18:14:00 GMT

If you need to pull from all shared boxes at once, leave "sharedEmail" blank.

------------------------------
Ami Barrett
Sr Product Consultant
Blue Prism
Plano, TX
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RE: I think he means…

CleidsonCordeir — Tue, 10 Mar 2020 18:58:00 GMT

Thanks, i dont know why but its not working, see what i got on a exemple email:

So i have 2 Unread Emails, one from the first inbox and another from second, but when i start the Internal MAP v2/get Mail my Items Data item only get only 1 Row.

any idea?

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Cleidson Cordeiro
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RE: I think he means…

AmiBarrett — Tue, 10 Mar 2020 19:02:00 GMT

If you go into the folder properties, are they set to be visible?

------------------------------
Ami Barrett
Sr Product Consultant
Blue Prism
Plano, TX
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RE: I think he means…

CleidsonCordeir — Tue, 10 Mar 2020 19:16:00 GMT

yes, on both:

------------------------------
Cleidson Cordeiro
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