topic Re: Issue with DX Asset [ Card -115938] in Digital Exchange

Issue with DX Asset [ Card -115938]

Neel1 — Fri, 17 Apr 2026 14:57:47 GMT

While opening https://digitalexchange.blueprism.com/cardDetails?id=115938 getting error :- Failed to load card details" for 1-2 seconds and below error and then card keep retrying to load again and again.

@GeoffHirst @ewilson @RuthFrancis - can you check once. I noticed same behaviour for one more card as well.

Re: Issue with DX Asset [ Card -115938]

ewilson — Fri, 17 Apr 2026 15:49:59 GMT

@Neel1 should be fixed now.

Cheers,
Eric

Re: Issue with DX Asset [ Card -115938]

Neel1 — Fri, 17 Apr 2026 15:59:43 GMT

Thanks Eric for working on it. card id -3666 is another one having same symptoms . can you have a look on this as well.

Re: Issue with DX Asset [ Card -115938]

ewilson — Fri, 17 Apr 2026 16:03:07 GMT

Now you're just getting greedy. 😁

We'll take a look.

Re: Issue with DX Asset [ Card -115938]

ewilson — Fri, 17 Apr 2026 16:07:14 GMT

@Neel1 3666 should be fixed too.

Re: Issue with DX Asset [ Card -115938]

Neel1 — Mon, 20 Apr 2026 08:51:51 GMT

😉

Thanks Eric. 3666 is also working . Go button on 3666 is taking to page which doesn't exist.

Re: Issue with DX Asset [ Card -115938]

ewilson — Mon, 20 Apr 2026 14:49:35 GMT

@Neel1 Unfortunately, that's something the publisher will need to look into. I've dropped them a note, but I've also redirected the Go button to their Intelligent Automation landing page for the time being. Could be that it's simply time to archive this asset, but we'll see how they respond.

UPDATE - The publisher of that asset is no longer with the company, and it seems no one else from Persistent has any info. We'll be archiving the asset.

Cheers,
Eric