https://community.blueprism.com/t5/Digital-Exchange/Direct-Replies-To/m-p/49008#M9 Is it possible to have emails sent by BP through Outlook to set a "Direct Replies To"?<BR /><BR />For a process to email documents to customers for the customer service team, they would like replying customers to be able to reply to the email and have it directed back to the customer service team email address instead of the robot's email address.<BR /><BR />Essentially, I want to mimic the action that exists in Outlook under Options: Direct Replies To.<BR /><BR />Thanks in advance.<BR /><BR />------------------------------<BR />Michael Mooney<BR />Management Reporting Analyst<BR />Alfa Laval<BR />VA<BR />------------------------------<BR /> Tue, 06 Apr 2021 22:18:00 GMT MichaelMooney 2021-04-06T22:18:00Z https://community.blueprism.com/t5/Digital-Exchange/Direct-Replies-To/m-p/49008#M9 Is it possible to have emails sent by BP through Outlook to set a "Direct Replies To"?<BR /><BR />For a process to email documents to customers for the customer service team, they would like replying customers to be able to reply to the email and have it directed back to the customer service team email address instead of the robot's email address.<BR /><BR />Essentially, I want to mimic the action that exists in Outlook under Options: Direct Replies To.<BR /><BR />Thanks in advance.<BR /><BR />------------------------------<BR />Michael Mooney<BR />Management Reporting Analyst<BR />Alfa Laval<BR />VA<BR />------------------------------<BR /> Tue, 06 Apr 2021 22:18:00 GMT https://community.blueprism.com/t5/Digital-Exchange/Direct-Replies-To/m-p/49008#M9 MichaelMooney 2021-04-06T22:18:00Z https://community.blueprism.com/t5/Digital-Exchange/Direct-Replies-To/m-p/49009#M10 <P>Hi Michael,</P> <P>I think you are looking for <A href="https://docs.microsoft.com/en-us/office/vba/api/outlook.mailitem.replyrecipients" target="_blank" rel="noopener">MailItem.ReplyRecipients property (Outlook) | Microsoft Docs</A>. You can edit the MS Outlook VBO to add <SPAN>ReplyRecipients.</SPAN></P> <DIV class="ms-editor-squiggler" style="color: initial; font: initial; font-feature-settings: initial; font-kerning: initial; font-optical-sizing: initial; font-variation-settings: initial; forced-color-adjust: initial; text-orientation: initial; text-rendering: initial; -webkit-font-smoothing: initial; -webkit-locale: initial; -webkit-text-orientation: initial; -webkit-writing-mode: initial; writing-mode: initial; zoom: initial; place-content: initial; place-items: initial; place-self: initial; alignment-baseline: initial; animation: initial; appearance: initial; aspect-ratio: initial; backdrop-filter: initial; backface-visibility: initial; background: initial; background-blend-mode: initial; baseline-shift: initial; block-size: initial; border-block: initial; border: initial; border-radius: initial; border-collapse: initial; border-end-end-radius: initial; border-end-start-radius: initial; border-inline: initial; border-start-end-radius: initial; border-start-start-radius: initial; inset: initial; box-shadow: initial; box-sizing: initial; break-after: initial; break-before: initial; break-inside: initial; buffered-rendering: initial; caption-side: initial; caret-color: initial; clear: initial; clip: initial; clip-path: initial; clip-rule: initial; color-interpolation: initial; color-interpolation-filters: initial; color-rendering: initial; color-scheme: initial; columns: initial; column-fill: initial; gap: initial; column-rule: initial; column-span: initial; contain: initial; contain-intrinsic-size: initial; content: initial; content-visibility: initial; counter-increment: initial; counter-reset: initial; counter-set: initial; cursor: initial; cx: initial; cy: initial; d: initial; display: block; dominant-baseline: initial; empty-cells: initial; fill: initial; fill-opacity: initial; fill-rule: initial; filter: initial; flex: initial; flex-flow: initial; float: initial; flood-color: initial; flood-opacity: initial; grid: initial; grid-area: initial; height: 0px; hyphens: initial; image-orientation: initial; image-rendering: initial; inline-size: initial; inset-block: initial; inset-inline: initial; isolation: initial; letter-spacing: initial; lighting-color: initial; line-break: initial; list-style: initial; margin-block: initial; margin: initial; margin-inline: initial; marker: initial; mask: initial; mask-type: initial; max-block-size: initial; max-height: initial; max-inline-size: initial; max-width: initial; min-block-size: initial; min-height: initial; min-inline-size: initial; min-width: initial; mix-blend-mode: initial; object-fit: initial; object-position: initial; offset: initial; opacity: initial; order: initial; origin-trial-test-property: initial; orphans: initial; outline: initial; outline-offset: initial; overflow-anchor: initial; overflow-wrap: initial; overflow: initial; overscroll-behavior-block: initial; overscroll-behavior-inline: initial; overscroll-behavior: initial; padding-block: initial; padding: initial; padding-inline: initial; page: initial; page-orientation: initial; paint-order: initial; perspective: initial; perspective-origin: initial; pointer-events: initial; position: initial; quotes: initial; r: initial; resize: initial; ruby-position: initial; rx: initial; ry: initial; scroll-behavior: initial; scroll-margin-block: initial; scroll-margin: initial; scroll-margin-inline: initial; scroll-padding-block: initial; scroll-padding: initial; scroll-padding-inline: initial; scroll-snap-align: initial; scroll-snap-stop: initial; scroll-snap-type: initial; shape-image-threshold: initial; shape-margin: initial; shape-outside: initial; shape-rendering: initial; size: initial; speak: initial; stop-color: initial; stop-opacity: initial; stroke: initial; stroke-dasharray: initial; stroke-dashoffset: initial; stroke-linecap: initial; stroke-linejoin: initial; stroke-miterlimit: initial; stroke-opacity: initial; stroke-width: initial; tab-size: initial; table-layout: initial; text-align: initial; text-align-last: initial; text-anchor: initial; text-combine-upright: initial; text-decoration: initial; text-decoration-skip-ink: initial; text-indent: initial; text-overflow: initial; text-shadow: initial; text-size-adjust: initial; text-transform: initial; text-underline-offset: initial; text-underline-position: initial; touch-action: initial; transform: initial; transform-box: initial; transform-origin: initial; transform-style: initial; transition: initial; user-select: initial; vector-effect: initial; vertical-align: initial; visibility: initial; -webkit-app-region: initial; border-spacing: initial; -webkit-border-image: initial; -webkit-box-align: initial; -webkit-box-decoration-break: initial; -webkit-box-direction: initial; -webkit-box-flex: initial; -webkit-box-ordinal-group: initial; -webkit-box-orient: initial; -webkit-box-pack: initial; -webkit-box-reflect: initial; -webkit-highlight: initial; -webkit-hyphenate-character: initial; -webkit-line-break: initial; -webkit-line-clamp: initial; -webkit-mask-box-image: initial; -webkit-mask: initial; -webkit-mask-composite: initial; -webkit-perspective-origin-x: initial; -webkit-perspective-origin-y: initial; -webkit-print-color-adjust: initial; -webkit-rtl-ordering: initial; -webkit-ruby-position: initial; -webkit-tap-highlight-color: initial; -webkit-text-combine: initial; -webkit-text-decorations-in-effect: initial; -webkit-text-emphasis: initial; -webkit-text-emphasis-position: initial; -webkit-text-fill-color: initial; -webkit-text-security: initial; -webkit-text-stroke: initial; -webkit-transform-origin-x: initial; -webkit-transform-origin-y: initial; -webkit-transform-origin-z: initial; -webkit-user-drag: initial; -webkit-user-modify: initial; white-space: initial; widows: initial; width: initial; will-change: initial; word-break: initial; word-spacing: initial; x: initial; y: initial; z-index: initial;"></DIV><BR /><BR />------------------------------<BR />Gopal Bhaire<BR />Analyst<BR />Accenture<BR />------------------------------<BR /> Wed, 07 Apr 2021 09:07:00 GMT https://community.blueprism.com/t5/Digital-Exchange/Direct-Replies-To/m-p/49009#M10 GopalBhaire 2021-04-07T09:07:00Z https://community.blueprism.com/t5/Digital-Exchange/Direct-Replies-To/m-p/49010#M11 Hi Michael,<BR /><BR />feel free to use code attached bellow <span class="lia-unicode-emoji" title=":winking_face:">😉</span><BR /><BR />Best, <BR />Honza<BR /><BR />------------------------------<BR />Jan Čech<BR />Senior RPA Specialist<BR />VWFS<BR />Europe/London<BR />------------------------------<BR /> Wed, 07 Apr 2021 09:41:00 GMT https://community.blueprism.com/t5/Digital-Exchange/Direct-Replies-To/m-p/49010#M11 Cech.Jan 2021-04-07T09:41:00Z