https://community.blueprism.com/t5/Digital-Exchange/Cannot-download-basic-training-zip/m-p/54530#M979 Hi all,<BR /><BR />I'm new to blueprism and managed to install the learning edition of blueprism. However, I can't seem to download the Blue Prism Basic Training asset as it is asking me to associate with a company. But I whenever I try to do that it says that I'm already associated to the company 'generic users'.<BR /><BR />How would I go around to downloading this?<BR /><BR />Thank you!<BR /><BR />Regards,<BR />Navin.<BR /><BR />------------------------------<BR />Navin Sundara<BR />------------------------------<BR /> Mon, 22 Feb 2021 12:05:00 GMT NavinSundara 2021-02-22T12:05:00Z https://community.blueprism.com/t5/Digital-Exchange/Cannot-download-basic-training-zip/m-p/54530#M979 Hi all,<BR /><BR />I'm new to blueprism and managed to install the learning edition of blueprism. However, I can't seem to download the Blue Prism Basic Training asset as it is asking me to associate with a company. But I whenever I try to do that it says that I'm already associated to the company 'generic users'.<BR /><BR />How would I go around to downloading this?<BR /><BR />Thank you!<BR /><BR />Regards,<BR />Navin.<BR /><BR />------------------------------<BR />Navin Sundara<BR />------------------------------<BR /> Mon, 22 Feb 2021 12:05:00 GMT https://community.blueprism.com/t5/Digital-Exchange/Cannot-download-basic-training-zip/m-p/54530#M979 NavinSundara 2021-02-22T12:05:00Z https://community.blueprism.com/t5/Digital-Exchange/Cannot-download-basic-training-zip/m-p/54531#M980 Hi Navin,<BR /><BR />If you are having issues with your DX portal profile and it isn't recognizing your login, please email DXSupport@blueprism.com. They can look to ensure the roles are correctly assigned (your error indicates that may not be the case) and work to resolve your issue.&nbsp;<BR /><BR />Thanks,<BR />Ruth<BR /><BR />------------------------------<BR />Ruth Francis<BR />DX Support<BR />Blue Prism<BR />America/North_Dakota/Center<BR />------------------------------<BR /> Mon, 22 Feb 2021 15:15:00 GMT https://community.blueprism.com/t5/Digital-Exchange/Cannot-download-basic-training-zip/m-p/54531#M980 RuthFrancis 2021-02-22T15:15:00Z