topic Hi, the solution is to… in Product Forum

The File Exists

AbdulShaik — Thu, 14 Sep 2017 15:51:00 GMT

We are working on a web based application (ARIS PPM) which runs on Firefox browser here we are identified the elements using Region mode, while running this through BP we are reading one element from login page as €œRead Text with OCR(in Read Stage)€ but here BP is throwing €œThe File Exists€ error, actually last month we run this application without the issue. If you have any idea on this issue, Please help us. https://portal.blueprism.com/customer-support/knowledge-base/error-systemioioexception-file-exists We already tried the above link 's resolution but, still we are getting the same issue. We restarted the machine and tried still getting same issue.

Are you trying OCR in a

John__Carter — Wed, 20 Sep 2017 13:27:00 GMT

Are you trying OCR in a language other than English? the OCR engine (Google Tesseract) needs the appropriate language pack on the local machine for anything other than the default language.

I am using English only.

AbdulShaik — Thu, 21 Sep 2017 16:24:00 GMT

I am using English only.

Hi, I have the same issue…

MichalBogucki — Fri, 01 Feb 2019 14:22:00 GMT

Hi, I have the same issue. What have you done to fix it? BR, Michael

Hi, the solution is to…

MichalBogucki — Wed, 06 Feb 2019 14:10:00 GMT

Hi, the solution is to delete files from %TEMP% folder. I have there like 63000 files. IMO the files were created by the BP (maybe) form the Read stages. Best regards, Michael