topic RE: Urgent: ServiceNow API integration with Blue prism Schedules in Product Forum

Urgent: ServiceNow API integration with Blue prism Schedules

yaoli — Wed, 12 Jan 2022 08:58:00 GMT

Hi All, I want to get all information stored in a Schedules##### with ServiceNow .
Could you please let us know how to do ?

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yao li
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RE: Urgent: ServiceNow API integration with Blue prism Schedules

lookman — Wed, 12 Jan 2022 16:43:00 GMT

Hi Yao.

Please provide more information as I am uncertain as to what you are asking for.

However, if you look at the API documentation in ServiceNow (REST API | ServiceNow Developers) and find an API for what you are looking for, you can create a Web API in BluePrism to communicate with SNOW.

On the DX, there are several SNOW skills available. Although they are not specific to your need (I don't think), downloading one of them to see how it functions will give you a good jump on how to accomplish your goal.

jack

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Jack Look
Sr Product Consultant
Blue Prism
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RE: Urgent: ServiceNow API integration with Blue prism Schedules

ewilson — Wed, 12 Jan 2022 16:50:00 GMT

@yaoli are you trying to collect Blue Prism schedule information from ServiceNow, or are you wanting to collect ServiceNow schedule information from within Blue Prism?

Cheers,

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Eric Wilson
Director, Integrations and Enablement
Blue Prism Digital Exchange
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RE: Urgent: ServiceNow API integration with Blue prism Schedules

yaoli — Thu, 13 Jan 2022 04:09:00 GMT

I want to collect Blue Prism schedule information from ServiceNow with ServiceNow Rest API.

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yao li
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RE: Urgent: ServiceNow API integration with Blue prism Schedules

yaoli — Thu, 13 Jan 2022 08:37:00 GMT

I have two questions .

1.I'm not familiar with Blue Prism, I found Blue Prism API here(https://bpdocs.blueprism.com/bp-7-0/en-us/api-spec-7-0-1.html#tag/Schedules), I'm wandering if we can use those APIs to get Scheduler name, start time, sessions, and runtime resources infomation.

2.Is that possible to achieve the auto robot deployment if we send bprelease file from Servicenow to BluePrism? if so, how to do that?

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yao li
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RE: Urgent: ServiceNow API integration with Blue prism Schedules

ewilson — Thu, 13 Jan 2022 13:43:00 GMT

Hi @yaoli,

The REST API you've referenced above can be used to retrieve and update schedule details in a Blue Prism environment. However, this API is only available in Blue Prism v7 and later.

For v6, and earlier, environments you would have to go another route. There's a command line utility called AutomateC.exe that you could leverage through PowerShell or other means. It supports working with schedules. You can find more information about it here:

https://bpdocs.blueprism.com/bp-6-10/en-us/helpCommandLine.htm?Highlight=AutomateC

You could create a VBO that implements the schedule specific actions from AutomateC and then expose that VBO as a SOAP web service. Then you should be able to invoke that from ServiceNow.

Cheers,

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Eric Wilson
Director, Integrations and Enablement
Blue Prism Digital Exchange
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RE: Urgent: ServiceNow API integration with Blue prism Schedules

yaoli — Mon, 17 Jan 2022 02:08:00 GMT

Thanks Eric for your inputs.

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yao li
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