topic RE: Error in application server while connecting to blueprism database using a connection service in Product Forum https://community.blueprism.com/t5/Product-Forum/Error-in-application-server-while-connecting-to-blueprism/m-p/56988#M11077 Thanks, will take a look<BR /><BR />------------------------------<BR />Thrilok Kumar Ramesh<BR />------------------------------<BR /> Fri, 16 Dec 2022 13:51:00 GMT Thrilok_KumarRa 2022-12-16T13:51:00Z Error in application server while connecting to blueprism database using a connection service https://community.blueprism.com/t5/Product-Forum/Error-in-application-server-while-connecting-to-blueprism/m-p/56986#M11075 I'm getting the below error while trying to connecting to a blue prism service. I'm using a service account to connect to the service. Any ideas how to resolve this please?<BR /><BR /><span class="lia-inline-image-display-wrapper" image-alt="20702.png"><img src="https://community.blueprism.com/t5/image/serverpage/image-id/20848i5F13A0B66BCEEE99/image-size/large?v=v2&amp;px=999" role="button" title="20702.png" alt="20702.png" /></span><BR /><BR /><span class="lia-inline-image-display-wrapper" image-alt="20703.png"><img src="https://community.blueprism.com/t5/image/serverpage/image-id/20849iDFADA38C5F0AEBCD/image-size/large?v=v2&amp;px=999" role="button" title="20703.png" alt="20703.png" /></span><BR /><BR />------------------------------<BR />Thrilok Kumar Ramesh<BR />------------------------------<BR /> Thu, 15 Dec 2022 19:03:00 GMT https://community.blueprism.com/t5/Product-Forum/Error-in-application-server-while-connecting-to-blueprism/m-p/56986#M11075 Thrilok_KumarRa 2022-12-15T19:03:00Z RE: Error in application server while connecting to blueprism database using a connection service https://community.blueprism.com/t5/Product-Forum/Error-in-application-server-while-connecting-to-blueprism/m-p/56987#M11076 There are a number of different reasons this scenario can occur; seven of which are documented with resolution steps provided in our Knowledge Base article, "<A href="http://portal.blueprism.com/customer-support/support-center#/path/1129845562" target="_blank" rel="noopener">Why is the Blue Prism Server service failing to start?</A>".<BR /><BR />Can you review this article and try the resolutions as a first step and provide your feedback?<BR /><BR />------------------------------<BR />Steve Boggs<BR />Senior Product Support Engineer<BR />Blue Prism<BR />Austin, TX<BR />------------------------------<BR /> Thu, 15 Dec 2022 20:40:00 GMT https://community.blueprism.com/t5/Product-Forum/Error-in-application-server-while-connecting-to-blueprism/m-p/56987#M11076 steven.boggs 2022-12-15T20:40:00Z RE: Error in application server while connecting to blueprism database using a connection service https://community.blueprism.com/t5/Product-Forum/Error-in-application-server-while-connecting-to-blueprism/m-p/56988#M11077 Thanks, will take a look<BR /><BR />------------------------------<BR />Thrilok Kumar Ramesh<BR />------------------------------<BR /> Fri, 16 Dec 2022 13:51:00 GMT https://community.blueprism.com/t5/Product-Forum/Error-in-application-server-while-connecting-to-blueprism/m-p/56988#M11077 Thrilok_KumarRa 2022-12-16T13:51:00Z