topic RE: Blue Prism 7.1.2 Learning edition issue on windows 11 in Product Forum

Blue Prism 7.1.2 Learning edition issue on windows 11

NiranjaniBalasu — Wed, 04 Jan 2023 03:47:00 GMT

I am trying to install the learning edition 7.1.2 on my laptop (windows 11). After installation, I am not able to type more than 5 characters on password prompt(attached image). Have anyone else faced this issue? Any help will be much appreciated.

Regards
Niranjani

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Niranjani Balasundar
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RE: Blue Prism 7.1.2 Learning edition issue on windows 11

steven.boggs — Wed, 04 Jan 2023 16:46:00 GMT

From the screenshot with mis-sized/overlapping text, it looks like the Zoom settings in your O/S may be affecting the display of this window. As a first step, you might try adjusting the Zoom settings to '100%', as these types of client display issues can occur when Zoom is set to '125%' (or higher).

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Steve Boggs
Senior Product Support Engineer
Blue Prism
Austin, TX
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RE: Blue Prism 7.1.2 Learning edition issue on windows 11

Prasanth_IRPA_Dev — Thu, 05 Jan 2023 09:40:00 GMT

Hi,

I'm using v7.1.2 I didn't face any Credential initiation issues, I believe something an issue with your resolution that's why you are unable to see what you typed

set the proper resolution and perform a reboot

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Thanks
Prasanth
Software Engineer | RPA Developer
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RE: Blue Prism 7.1.2 Learning edition issue on windows 11

NiranjaniBalasu — Thu, 05 Jan 2023 13:39:00 GMT

Thank you! It worked. As said, it was my settings which caused the issue .

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Niranjani Balasundar
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