topic Win32 / UI Automation modes not working with Edge in Product Forum

Win32 / UI Automation modes not working with Edge

VjosaBytyqi1 — Tue, 14 Jun 2022 14:21:00 GMT

Hello,

We have a couple processes that use Edge for two different web applications, including CRM Dynamics 365.
The issue is that the past few days, Blue Prism lost all it's UI Automation and Win32 spied elements for this Object, as in all elements spied with these two modes are not found anymore by the Object. On top of that I can also not spy any new elements with those modes.
We found that it works for Chrome, but can't exactly rely on it, since it was working fine for Edge as well in the beginning, and are afraid that it might also stop working for Chrome.
What could be the cause of the issue here, and might there be any potential solution?

Thank you and BR,
Vjosa

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Vjosa Bytyqi
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RE: Win32 / UI Automation modes not working with Edge

Devendra_KumarP — Wed, 15 Jun 2022 05:56:00 GMT

Hi Vjosa,

What is the BP Version?

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Devendra Kumar Prajapati
RPA Manager
Infosys
Chandigarh, India
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RE: Win32 / UI Automation modes not working with Edge

Neel1 — Wed, 15 Jun 2022 06:29:00 GMT

Hello @VjosaBytyqi1 - Is there any possibility that the Target URLs are now launching in "IE compatibility mode in Edge" .

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Neeraj Kumar
Technical Architect
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RE: Win32 / UI Automation modes not working with Edge

VjosaBytyqi1 — Wed, 15 Jun 2022 07:27:00 GMT

Hi,

The BP version is 6.10.4
And no, they are not launching in IE Compatibility mode.

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Vjosa Bytyqi
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