topic RE: API Auth Token issue in Product Forum

API Auth Token issue

matthew.cable — Tue, 02 Aug 2022 09:10:00 GMT

Hi
I have an API where I am trying to obtain the Access Token, I have the collection in Postman which is working fine but I am unable to make this work in Blue Prism.

I am not sure if it is because it uses FormData to obtain token but BP does not like it, I have tried multiple ways and get the error messages of 400, or the output is not a JSON response.

I am using BP 6.7.

Any assistance would be greatly appreciated.

Thank you
Matt

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matthew Cable
Consultant
Zurich
Europe/London
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RE: API Auth Token issue

shashank.kumar280 — Tue, 02 Aug 2022 12:07:00 GMT

Are you using Web API or VBO to configure this in Blue Prism. If you can post a screenshot of your BP configuration, we can suggest the change required to make it work.

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Shashank Kumar
DX Integrations Partner Consultant
Blue Prism
Singapore
+6581326707
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RE: API Auth Token issue

matthew.cable — Tue, 02 Aug 2022 12:25:00 GMT

Hi Shashank,

I have tried lots of different things, I have attached a word document with screen shots of the Web API that I have used. and also the instructions on how to connect from the API provider.

Also please see screen shot below of error from the process.

Thank you

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Matthew Cable
Consultant
Zurich
Europe/London
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RE: API Auth Token issue

shashank.kumar280 — Tue, 02 Aug 2022 12:39:00 GMT

Hi Matthew,

Set the Body Template as
resource=[resource]&grant_type=client_credentials&client_id=[client_id]&client_secret=[client_secret]

Set the Header as
Content-Type application/x-www-form-urlencoded

Remove the response parameter for now and see if you are getting the response. And the parameters in URL should be enclosed in square brackets.. [tenant]

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Shashank Kumar
DX Integrations Partner Consultant
Blue Prism
Singapore
+6581326707
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RE: API Auth Token issue

matthew.cable — Tue, 02 Aug 2022 13:09:00 GMT

Hi

I have tried the above and now i receive the error message below

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Matthew Cable
Consultant
Zurich
Europe/London
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RE: API Auth Token issue

shashank.kumar280 — Tue, 02 Aug 2022 16:54:00 GMT

For the application/x-www-form-urlencoded content type, you will have to set the HTTP Method to POST.

Sorry I got a bit confused after re-looking at your post. Are you doing a GET or a POST request from POSTMAN and what is the Content-Type, form-data or x-www-form-urlencoded?

------------------------------
Shashank Kumar
DX Integrations Partner Consultant
Blue Prism
Singapore
+6581326707
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RE: API Auth Token issue

matthew.cable — Wed, 03 Aug 2022 07:37:00 GMT

Hi Shashank,

I have amended this to POST and it now works.

Thank you very much for your help.

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Matthew Cable
Consultant
Zurich
Europe/London
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RE: API Auth Token issue

A.REVATHI — Fri, 22 Sep 2023 10:52:00 GMT

Hi Matthew,

How did you resolve this issue and obtain the Access Token in Blue Prism. can you please let me know

I am also facing the same issue,

Thank you

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Revathi A
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RE: API Auth Token issue

LeonardoSQueiroz — Sat, 23 Sep 2023 00:38:00 GMT

Hi Revathi A,

Check if this discussion can help:

Click Here

Regards,

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Leonardo Soares
RPA Developer Tech Leader
Bridge Consulting
América/Brazil
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RE: API Auth Token issue

A.REVATHI — Mon, 25 Sep 2023 08:24:00 GMT

Hi Leonardo Soares

I am trying to get the access token through blue prism
I have the form data collection in postman which is working fine but i m unable to make this work in blur prism

Please refer this screenshot and let me know if you have solution for this.

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Revathi A
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RE: API Auth Token issue

LeonardoSQueiroz — Mon, 25 Sep 2023 20:28:00 GMT

Hello,

Which method are you using? Web API ? Http request?

Can you send a printout of the request (with sensitive data censored)?

Regards,

------------------------------
Leonardo Soares
RPA Developer Tech Leader
Bridge Consulting
América/Brazil
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