topic RE: User created with Random numbers- SSO in Product Forum

User created with Random numbers- SSO

daultani — Mon, 17 Apr 2023 14:39:00 GMT

Hello,

We recently switched to SSO and BP 7.1.
While creating the user through hub- if we have already created the user and retrying to create the same user. Then it is creating with same user addition with random numbers.
Eg 1st user: AdminBP
2nd User: AdminBP_2243

Do you know why this happenes.

Thanks & Regards,
Bhawana

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Bhawana Daultani
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RE: User created with Random numbers- SSO

harish.mogulluri — Mon, 17 Apr 2023 23:33:00 GMT

Hi bhawana daultani,

I think its better to open a ticket with blue prism support.

I had similar situation in the past onbp 6. One of the developer accidently deleted the user in lower environment but bp doesn't allow to create with the same name, it sounds like to avoid similar situation in the latest version they have intentionally implement some changes around it( just speculation not a concrete answer though)
We opened a ticket to resolve the issue but we came to know that it was intentional.

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If I answered your query. Please mark it as the "Best Answer"

Harish M
Lead developer
America/New_York
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RE: User created with Random numbers- SSO

daultani — Thu, 20 Apr 2023 09:41:00 GMT

Hi Harish,

Thank you for your answer.
I'll create support ticket.

Regards,
Bhawna

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Bhawana Daultani
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RE: User created with Random numbers- SSO

Satish1414 — Thu, 20 Apr 2023 10:01:00 GMT

Hi Bhawana ,

Before creating a ticket , May I know
Why you are creating the Users with the same name??

The reason why Blue prism is creating the user with random numbers is to provide unique identity for the user .

Best,
Satish Gunturi
Senior consultant

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Satish Gunturi
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