https://community.blueprism.com/t5/Product-Forum/MAPIEX-get-mail-reads-in-HTML/m-p/59265#M12949 Hi, I am using MAPIEX get mail VBO to read the contents of email from Outlook. for some reason the content ( body ) of the mail is read as HTML not as plain text. ( attached screenshot for reference ) . The output variable 'Message is HTML' is true. has anyone experienced the same ? is there any setting i need to change to get the email body as plain text ? Thanks Rahul Wed, 21 Nov 2018 22:06:00 GMT RahulKumar7 2018-11-21T22:06:00Z https://community.blueprism.com/t5/Product-Forum/MAPIEX-get-mail-reads-in-HTML/m-p/59265#M12949 Hi, I am using MAPIEX get mail VBO to read the contents of email from Outlook. for some reason the content ( body ) of the mail is read as HTML not as plain text. ( attached screenshot for reference ) . The output variable 'Message is HTML' is true. has anyone experienced the same ? is there any setting i need to change to get the email body as plain text ? Thanks Rahul Wed, 21 Nov 2018 22:06:00 GMT https://community.blueprism.com/t5/Product-Forum/MAPIEX-get-mail-reads-in-HTML/m-p/59265#M12949 RahulKumar7 2018-11-21T22:06:00Z https://community.blueprism.com/t5/Product-Forum/MAPIEX-get-mail-reads-in-HTML/m-p/59266#M12950 Message is HTML"" should define how BP parses the e-mail. Try setting it to False. Wed, 21 Nov 2018 22:12:00 GMT https://community.blueprism.com/t5/Product-Forum/MAPIEX-get-mail-reads-in-HTML/m-p/59266#M12950 AmiBarrett 2018-11-21T22:12:00Z https://community.blueprism.com/t5/Product-Forum/MAPIEX-get-mail-reads-in-HTML/m-p/59267#M12951 any solution Rahul? Mon, 13 May 2019 15:15:00 GMT https://community.blueprism.com/t5/Product-Forum/MAPIEX-get-mail-reads-in-HTML/m-p/59267#M12951 ClintonFernand1 2019-05-13T15:15:00Z