topic RE: HTML spy mode is not visible in Blueprism 6.4 in Product Forum

HTML spy mode is not visible in Blueprism 6.4

Anujq — Tue, 06 Aug 2019 12:09:00 GMT

Hi Guys,

I am using BP 6.4 and trying to automate an HTML website...................but after launching the website when i go to spy element that time all modes are available (Win32/Region/Accessibility etc) except html mode.

Can anyone help me here, is there any configuration have to be enable in order to use html mode in BP 6.4

Thanks

RE: HTML spy mode is not visible in Blueprism 6.4

tjunicho — Wed, 07 Aug 2019 09:28:00 GMT

Hi,

Did you select any one of types of application in the following on Application Modeler Wizard?

Browser-based Applications (Chrome/Firefox) - which need Chrome/Firefox Extensions
Browser-based Applications (Internet Explorer)

If so, did you spy the inside Web Page area, other than outer Window Application area?
HTML mode will only recognize the HTML elements within the web app, nothing outside.

Hope this helps.

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Tetsuji Junicho
Manager of RPA Practice Grp.
Accenture Japan
Asia/Tokyo
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RE: HTML spy mode is not visible in Blueprism 6.4

Anujq — Wed, 07 Aug 2019 09:43:00 GMT

Hi,

Yes i checked by launching both (IE/Chrome browser) from Application Modeler Wizard. After launching the application when i try to spy html elements, It doesn't show HTML mode for the same.

Thanks

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Anuj q
q
a
UTC
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RE: HTML spy mode is not visible in Blueprism 6.4

tjunicho — Wed, 07 Aug 2019 10:01:00 GMT

Hi,

Did you set the correct path of IE process such as "‪C:\Program Files (x86)\Internet Explorer\iexplore.exe"?

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Tetsuji Junicho
Manager of RPA Practice Grp.
Accenture Japan
Asia/Tokyo
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RE: HTML spy mode is not visible in Blueprism 6.4

Anujq — Wed, 07 Aug 2019 10:26:00 GMT

Hi,

Yes path is correct.

Thanks

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Anuj q
q
a
UTC
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RE: HTML spy mode is not visible in Blueprism 6.4

Anonymous — Tue, 13 Aug 2019 09:03:00 GMT

Hi Anuj,

I have seen this issue before when using BP 6.4
I think it is a bug which just randomly means that HTML doesn't show up when trying to spy every now and then.

Most of the time I have to close the process studio and the browser and load up again, that tends to fix it.

Thanks
Elliot

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Elliot Barling
Systems Developer, RPA
John Lewis Partnership
Europe/London
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RE: HTML spy mode is not visible in Blueprism 6.4

PaulKirwan — Tue, 20 Oct 2020 14:08:00 GMT

Is anyone aware of a fix for this please? I am currently experiencing exactly the same issue, tried restarting both BP and the virtual worker I am building on. I had already built the objects and they were working, suddenly today all spying has been lost and HTML spy mode doesn't appear when I try and re-spy the web application

Appreciate any further help on this anyone can offer, thanks

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Paul Kirwan
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RE: HTML spy mode is not visible in Blueprism 6.4

NileshJadhavBP — Tue, 20 Oct 2020 15:30:00 GMT

Hi Paul,

Could you please restart the machine 2 to 3 time and check.

Thanks
Nilesh

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Nilesh Jadhav
Senior RPA Specialist
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RE: HTML spy mode is not visible in Blueprism 6.4

PaulKirwan — Wed, 21 Oct 2020 07:32:00 GMT

Hi, firstly thank you for your reply. On trying again this morning I think the issue lies elsewhere. When I call the Objects from a Process I get a "Fail to Attach" error and delving down into Object Level from Process Level all of the spying is lost and there is no option to re-spy using HTML. However when the web app is launched and ran at Object level alone it works and all the spying is there. It seems like at Process level it is trying to attach to another instance of the browser for some reason (Internet Explorer - on googling the issue I have seen this mentioned) however I have been unable to find a fix so far

If anyone has any suggestions to a fix I would be very grateful, thanks

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Paul Kirwan Automation Developer
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RE: HTML spy mode is not visible in Blueprism 6.4

PaulKirwan — Wed, 21 Oct 2020 07:58:00 GMT

Hi, after some digging I found that there were multiple instances of iexplore running (under the Details tab in Task Manager even though only 1 instance of Internet Explorer showing under Processes) which was causing the loss of spying and the inability to re-spy using HTML mode as the process was trying to attach to the wrong instance of IE. In this case using Child Index would not fix the issue. . Fix (from BP Brower Automation Guide) is as follows:

Changing the registry file is done at your own risk

1 Open RegEdit
2 Browse to HKEY CURRENT USER\Software\Microsoft\Internet Explorer\Main
3 Right click and select New-DWORD Value
4 Name this TabProcGrowth and set value to 0 (explained below)

0 (Zero) – This disables protected mode for IE Security Zones and tells Internet
Explorer to open tabs and frames within the same process.
1 (One) - This leaves protected mode enabled, and ensures that all tabs in a given
frame run in a single process. Note that this may require the use of process flow to
launch and separately attach to the required IE instance. Two processes will still be
created, one for the frame and one for all the tabs within that frame.

5 Restart IE

Hope this helps someone 🙂

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Paul Kirwan Automation Developer
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RE: HTML spy mode is not visible in Blueprism 6.4

NileshJadhavBP — Wed, 21 Oct 2020 10:37:00 GMT

While attaching the application have you pass correct Window name , Process name & Index as "1" ?

Thanks
Nilesh

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Nilesh Jadhav
Senior RPA Specialist
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RE: HTML spy mode is not visible in Blueprism 6.4

PaulKirwan — Wed, 21 Oct 2020 11:00:00 GMT

Hi, thanks again for the reply, this issue was related to 2 instances of iexplore running and therefore at Process Level it was trying to attach to the "wrong" instance of IE, full explanation and fix as below

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Paul Kirwan Automation Developer
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