https://community.blueprism.com/t5/Product-Forum/Change-WorkQueue-Deferral-Date-in-Process-Studio/m-p/59677#M13276 I am aware that we have option to edit work queue item's defer date manually but want to know Is there any technique to change work item defer date inside process/object studio. I have below requirement for ticketing system automation. For few requests, we need proper approval, so once ticket is arrived based on the type we can trigger mail to get approval. Approver can take max 5 days to approve it (Initiate defer date for this item may be AddDays(Today(), 5) but if he approves in one day, we need to change the defer item date to current date so that it will be immediately available for further process. Any help is appreciated. Thanks Tue, 06 Feb 2018 12:21:00 GMT Leo_Kalai_Chelv 2018-02-06T12:21:00Z https://community.blueprism.com/t5/Product-Forum/Change-WorkQueue-Deferral-Date-in-Process-Studio/m-p/59677#M13276 I am aware that we have option to edit work queue item's defer date manually but want to know Is there any technique to change work item defer date inside process/object studio. I have below requirement for ticketing system automation. For few requests, we need proper approval, so once ticket is arrived based on the type we can trigger mail to get approval. Approver can take max 5 days to approve it (Initiate defer date for this item may be AddDays(Today(), 5) but if he approves in one day, we need to change the defer item date to current date so that it will be immediately available for further process. Any help is appreciated. Thanks Tue, 06 Feb 2018 12:21:00 GMT https://community.blueprism.com/t5/Product-Forum/Change-WorkQueue-Deferral-Date-in-Process-Studio/m-p/59677#M13276 Leo_Kalai_Chelv 2018-02-06T12:21:00Z https://community.blueprism.com/t5/Product-Forum/Change-WorkQueue-Deferral-Date-in-Process-Studio/m-p/59678#M13277 No there's no way to bring a defer date forward, other than manually via control room. Perhaps a better design would be to defer by 1 day at a time, up to a maximum of 5 days. That way if approval arrives today, you can choose not to push the case back to tomorrow. Tue, 06 Feb 2018 14:17:00 GMT https://community.blueprism.com/t5/Product-Forum/Change-WorkQueue-Deferral-Date-in-Process-Studio/m-p/59678#M13277 John__Carter 2018-02-06T14:17:00Z https://community.blueprism.com/t5/Product-Forum/Change-WorkQueue-Deferral-Date-in-Process-Studio/m-p/59679#M13278 I am facing a similar issue. It seems a little ridiculous that deferred items are completely inaccesible to the process until the defer date time, making it a much weaker tool than it could be. There are numeroes scenarios where a deferred item might need to be retrieved. Wed, 12 Sep 2018 20:40:00 GMT https://community.blueprism.com/t5/Product-Forum/Change-WorkQueue-Deferral-Date-in-Process-Studio/m-p/59679#M13278 EliBorwick 2018-09-12T20:40:00Z