topic RE: Problem with Hub installation in Product Forum

Problem with Hub installation

Chaithanya340 — Thu, 23 Dec 2021 09:21:00 GMT

I have successfully installed pre requisites for hub and hub as well. But when I try to open authentication server using the link https://authentication.local . The web page is not opening with the error the page isn't working. Can anyone help me out with this

Thank you,

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Chaithanya Kumar K L
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RE: Problem with Hub installation

chris.mcgowan — Thu, 23 Dec 2021 11:33:00 GMT

Hi Chaithanya,

Given the complexity of the Hub Installation there could be any number of reasons for the error. The best approach would be to raise a support ticket for this.

Regards

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Chris McGowan
Senior Technical Consultant
Blue Prism
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RE: Problem with Hub installation

MarkAlexandrovi — Thu, 23 Dec 2021 13:56:00 GMT

Hi Chaithanya,
May be the approach from this article helps you: https://portal.blueprism.com/customer-support/support-center#/path/Installation-Platform/Security/Authentication-Server/1678333542/-INTERACT-HUB-How-do-I-fix-HTTP-Error-502-5-ANCM-Out-Of-Process-Startup-Failure-when-validating-a-Hub-Interact-installation.htm

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Mark Alexandrovich
RPA Technical Leader
OCS Distribution
Moscow
+79166853117
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