topic RE: help... lost interact new forms in Product Forum

help... lost interact new forms

JoaoMolina — Tue, 06 Apr 2021 13:55:00 GMT

So i was trying out the export and import form functionality and it looked ok except i could only import to a weird business process named "Change of Circumstances" that was created automatically without modify option. Here you have the original and the imported one.

Now, the bad part is we complety lost the access to import or creat new forms... the buttons "blued" out and we can't click them anymore. I can't delete the imported form and so we are stucked now. HELP plz

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Joao Molina
Intelligent Automation CoE leader
Millennium BCP
Europe/London
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RE: help... lost interact new forms

bruce.liu — Wed, 07 Apr 2021 01:14:00 GMT

Hi Joao,

Interact only allows one form created for each business process. If you have already had an existing form for a business process, import will not be possible. You can either delete existing form from a business process or create a new business process in order to have new form imported.

Hope this helps.

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Bruce Liu
Senior Product Consultant, Professional Services
Blue Prism
Australia/Sydney
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RE: help... lost interact new forms

JoaoMolina — Wed, 07 Apr 2021 07:59:00 GMT

Thank you for your message. What you wrote made me thing i runned out of Business Processes and that was exactly what happened.
Thank you,

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Joao Molina
Intelligent Automation CoE leader
Millennium BCP
Europe/London
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