topic RE: Blue prism Tool view was blurred - continued in Product Forum

Blue prism Tool view was blurred - continued

Ernest1 — Tue, 16 May 2023 14:48:00 GMT

Hi,
What to do if Compatibility tab 'Change high DPI setting' is not available and Blue Prism tool view was blurred? (settings as on screenshot).
I will appreciate for help.

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Marcin Grzelak
RPA Developer
BGK
Europe/Warsaw
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RE: Blue prism Tool view was blurred - continued

harish.mogulluri — Tue, 16 May 2023 16:54:00 GMT

Hi Marcin Grzelak,

There are other settings you can try
Please refer this thread - https://community.blueprism.com/communities/community-home/digestviewer/viewthread?GroupId=145&MessageKey=14f7b5c4-4aab-49a6-8bbc-7715eeb8d0f8&CommunityKey=3743dbaa-6766-4a4d-b7ed-9a98b6b1dd01&tab=digestviewer

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If I answered your query. Please mark it as the "Best Answer"

Harish M
Lead developer
America/New_York TX
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RE: Blue prism Tool view was blurred - continued

Ernest1 — Wed, 24 May 2023 11:10:00 GMT

Hi Harish,
thank you for sugestion, but as you see on the screen above, it not exist this:
- On the Compatibility tab select Change high DPI settings
- In the pop-up, check the option Override high DPI scaling behavior.
- In the drop-down select System

What can I do?

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Marcin Grzelak
RPA Developer
BGK
Europe/Warsaw
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RE: Blue prism Tool view was blurred - continued

Tejaskumar_Darji — Wed, 24 May 2023 12:51:00 GMT

If nothing is helping I would recommend raising a BP support ticket.

Support ticket URL - https://support.blueprism.com/

Blue Prism Global Customer Support Email - support@blueprism.com

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If I was of assistance, please vote for it to be the "Best Answer".

Thanks & Regards,
Tejaskumar Darji
Sr. Consultant-Technical Lead
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RE: Blue prism Tool view was blurred - continued

harish.mogulluri — Thu, 25 May 2023 16:15:00 GMT

Hi Marcin Grzelak,

Did you get chance to try the other ways mentioned in this thread?
https://community.blueprism.com/communities/community-home/digestviewer/viewthread?GroupId=145&MessageKey=14f7b5c4-4aab-49a6-8bbc-7715eeb8d0f8&CommunityKey=3743dbaa-6766-4a4d-b7ed-9a98b6b1dd01&tab=digestviewer

------------------------------
-----------------------
If I answered your query. Please mark it as the "Best Answer"

Harish M
Lead developer
America/New_York TX
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