Blueprism Click action unable to download Report from a portal

sjimoh — Thu, 13 Oct 2022 21:57:00 GMT

The portal I am accessing is built with Angular JS and it is directed to a WSFTP where the files to be downloaded are stored. Upon manually clicking the download button, the website opens and closes a new tab in split seconds to access the FTP and download the selected file. But when I use BluePrism Click action the download button is clicked but the opening and closing of a new tab to access the FTP doesn't occur and the download doesn't occur.

I have tried using Invoke and Insert Javascript functions and that is not working either. I used the function below;

"function clickMain(){ let downloadbtn = document.querySelectorAll('.toolbar-button'); downloadbtn[1].click(); }"

the function is then invoked using Invoke JS of Navigate stage

"clickMain()"

I would appreciate it if anyone can provide assistance in resolving this issue

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Shakirat Jimoh
RPA Developer
Waje Smart solutions
Africa/Lagos
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RE: Blueprism Click action unable to download Report from a portal

steven.boggs — Tue, 18 Oct 2022 15:12:00 GMT

Hi Shakirat,

This may be due to new Content Security Policy restrictions introduced for Manifest V3 browser extensions, including the v6.10.5 and v7.1.x Blue Prism browser extensions. This is a known issue documented in the Knowledge Base below:

There are a few workarounds others here in the Community have found worked to interact with these kinds of links under the terms of this new limitation, including:

Using UIA Mode
Using Region Mode
If you can change the links themselves, you can use an onclick action instead of the href calling JS. This can be done as listed below:

Rename the current href attribute to onclick
Add return false; to the end of the contents of the new onclick attribute
Add a href attribute that has the value #

This should result in the current anchor tag of:

<a href="javascript:ProviderSearchScreen();">

being updated to

<a href="#" onclick="ProviderSearchScreen();return false">

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Steve Boggs
Senior Product Support Engineer
Blue Prism
Austin, TX
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topic Blueprism Click action unable to download Report from a portal in Product Forum

Blueprism Click action unable to download Report from a portal

RE: Blueprism Click action unable to download Report from a portal