topic Getting Internal : The session '00000000-0000-0000-0000-000000000000' is not currently running on this resource error in Product Forum

Getting Internal : The session '00000000-0000-0000-0000-000000000000' is not currently running on this resource error

NehaGote — Wed, 22 Sep 2021 12:02:00 GMT

Hi,

When I am trying to retrieve the password through credential object get action , I am getting below error. I checked the access rights of credential all looks good. Does anyone know what can be the issue ? Can someone guide me on this

Internal : The session '00000000-0000-0000-0000-000000000000' is not currently running on this resource

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Neha Gote
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RE: Getting Internal : The session '00000000-0000-0000-0000-000000000000' is not currently running on this resource error

zdenek.kabatek — Thu, 23 Sep 2021 12:25:00 GMT

Hi, Neha,

which BP version you are running? I saw this in one of the releases (6.7 I guess) but it was related to webservices, however, the message was the same. it was bug in that particular version.

Regards,

Zdenek

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Zdeněk Kabátek
Head of Professional Services
NEOOPS
http://www.neoops.com/
Europe/Prague
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RE: Getting Internal : The session '00000000-0000-0000-0000-000000000000' is not currently running on this resource error

Chris — Thu, 23 Sep 2021 12:45:00 GMT

Hi Neha

I faced a similar challenge recently on Blue Prism 6.10.1.

The error for me was caused by the fact that I was running an Object in debug mode trying to fetch Credentials using the "Get" action on the "Credentials" VBO without calling the Object from a Process.

I found that, if I call the Object from a Process, then the session error is not presented and the Object can fetch Credentials.

In my case I suspect it is because Credentials grant access to Processes and not Objects...

Is this similar to what you are experiencing?

Regards

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Christian Pacella
Blue Prism Certified Professional Developer and Solution Designer
Nedbank Group
Africa/Johannesburg
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RE: Getting Internal : The session '00000000-0000-0000-0000-000000000000' is not currently running on this resource error

NehaGote — Thu, 23 Sep 2021 12:59:00 GMT

You spot it exactly I was trying to access Credentials "Get" action directly from object and not through the process. I realized this later and the issue was fixed when I retrieve credential in an process. Thank you

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Neha Gote
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RE: Getting Internal : The session '00000000-0000-0000-0000-000000000000' is not currently running on this resource error

NehaGote — Thu, 23 Sep 2021 13:01:00 GMT

I am using 6.9. I was trying to access Credentials "Get" action directly from object and not through the process. Credentials grant access to Processes and not Objects. I realized this later and the issue was fixed when I retrieve credential in an process. Thank you

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Neha Gote
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RE: Getting Internal : The session '00000000-0000-0000-0000-000000000000' is not currently running on this resource error

Chris — Mon, 27 Sep 2021 06:42:00 GMT

Hi Neha

I am so happy to hear your issue is resolved 🙂

Regards

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Christian Pacella
Blue Prism Certified Professional Developer and Solution Designer
Nedbank Group
Africa/Johannesburg
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