https://community.blueprism.com/t5/Product-Forum/How-to-mark-item-in-a-queue/m-p/62066#M15243 Hi, Ved.<BR />&nbsp;Thank you or your reply. I made a work around to make the item lock. I update the status of the item on this way the item will be lock then that's the time I mark it as exception. Thank you.<BR /><BR />------------------------------<BR />Clemente Dela Rosa II<BR />------------------------------<BR /> Fri, 17 Sep 2021 12:37:00 GMT ClementeDela_Ro 2021-09-17T12:37:00Z https://community.blueprism.com/t5/Product-Forum/How-to-mark-item-in-a-queue/m-p/62064#M15241 I have an item on BP queue i need to mark it as exception thru BP process. I encountered this issue<BR />Internal : The specified item was not locked by this business object..&nbsp; How can mark the item as exception without locking it.<BR /><BR />------------------------------<BR />Clemente Dela Rosa II<BR />------------------------------<BR /> Fri, 17 Sep 2021 08:14:00 GMT https://community.blueprism.com/t5/Product-Forum/How-to-mark-item-in-a-queue/m-p/62064#M15241 ClementeDela_Ro 2021-09-17T08:14:00Z https://community.blueprism.com/t5/Product-Forum/How-to-mark-item-in-a-queue/m-p/62065#M15242 Hello Clemente,<BR />In order to mark any work item as exception in Blue Prism work queue the item needs to be locked and acquired by Bot.<BR /><BR />You may want to check if BOT is locking multiple items at the same time. I have noticed this when items are loaded at the same time with no defer or priority associated with them.<BR /><BR />One work around is since it is an exception recover and resume it and try locking that item once again followed by marking as exception [ If marking as an exception is a requirement or else you may proceed with next part of your process].<BR /><BR />------------------------------<BR />------------------------------<BR />Best Regards,<BR />Ved Sengupta<BR />RPA Developer<BR />Deloitte India (Offices of the US)<BR />Bangalore | INDIA<BR />------------------------------<BR />------------------------------<BR /> Fri, 17 Sep 2021 09:40:00 GMT https://community.blueprism.com/t5/Product-Forum/How-to-mark-item-in-a-queue/m-p/62065#M15242 VedSengupta 2021-09-17T09:40:00Z https://community.blueprism.com/t5/Product-Forum/How-to-mark-item-in-a-queue/m-p/62066#M15243 Hi, Ved.<BR />&nbsp;Thank you or your reply. I made a work around to make the item lock. I update the status of the item on this way the item will be lock then that's the time I mark it as exception. Thank you.<BR /><BR />------------------------------<BR />Clemente Dela Rosa II<BR />------------------------------<BR /> Fri, 17 Sep 2021 12:37:00 GMT https://community.blueprism.com/t5/Product-Forum/How-to-mark-item-in-a-queue/m-p/62066#M15243 ClementeDela_Ro 2021-09-17T12:37:00Z https://community.blueprism.com/t5/Product-Forum/How-to-mark-item-in-a-queue/m-p/62067#M15244 Hello Clemente,<BR />You can try incrementing attempt in work queue setting and retry if you want to process it again without marking as exception.<BR /><BR />------------------------------<BR />------------------------------<BR />Best Regards,<BR />Ved Sengupta<BR />RPA Developer<BR />Deloitte India (Offices of the US)<BR />Bangalore | INDIA<BR />------------------------------<BR />------------------------------<BR /> Fri, 17 Sep 2021 14:15:00 GMT https://community.blueprism.com/t5/Product-Forum/How-to-mark-item-in-a-queue/m-p/62067#M15244 VedSengupta 2021-09-17T14:15:00Z