https://community.blueprism.com/t5/Product-Forum/Navigating-to-a-URL-with-a-popup-hangs-blue-prism-possible-bug/m-p/62855#M15889 It sounds like you may need to use a different technique so that you can handle the pop-up. Instead of using the Navigate stage, maybe try spying the navigation bar as W32 or AA and typing in the URL. The difficult part could be spying the pop up, unless you have a way to make it come up. I think the reason the Navigate stage fails is because it's not built to handle an interruption from an 'are you sure' dialogue box. Thu, 01 Feb 2018 14:14:00 GMT John__Carter 2018-02-01T14:14:00Z https://community.blueprism.com/t5/Product-Forum/Navigating-to-a-URL-with-a-popup-hangs-blue-prism-possible-bug/m-p/62854#M15888 I have a navigate stage that navigates to a URL (that cannot be accessed by clicking), however, when navigating it brings a popup that asks are "are you sure you want to leave this page?" in some very rare cases where the system is unresponsive and hasn't correctly worked a case.   At this point, the navigate stage gets stuck. It doesn't throw an exception, it just sits and waits infinitely with no timeout, meaning I can't catch and work around the issue.    When I manually close the popup (by saying stay on the current page) it returns the following error: Internal : Failed to perform step 1 in Navigate Stage 'Navigate to search URL' on page 'Navigate to search page' - Error HRESULT E_FAIL has been returned from a call to a COM component.   Has anyone else encountered this issue? Is there a fix?  Thu, 01 Feb 2018 11:57:00 GMT https://community.blueprism.com/t5/Product-Forum/Navigating-to-a-URL-with-a-popup-hangs-blue-prism-possible-bug/m-p/62854#M15888 Anonymous 2018-02-01T11:57:00Z https://community.blueprism.com/t5/Product-Forum/Navigating-to-a-URL-with-a-popup-hangs-blue-prism-possible-bug/m-p/62855#M15889 It sounds like you may need to use a different technique so that you can handle the pop-up. Instead of using the Navigate stage, maybe try spying the navigation bar as W32 or AA and typing in the URL. The difficult part could be spying the pop up, unless you have a way to make it come up. I think the reason the Navigate stage fails is because it's not built to handle an interruption from an 'are you sure' dialogue box. Thu, 01 Feb 2018 14:14:00 GMT https://community.blueprism.com/t5/Product-Forum/Navigating-to-a-URL-with-a-popup-hangs-blue-prism-possible-bug/m-p/62855#M15889 John__Carter 2018-02-01T14:14:00Z