topic RE: Hyperlink path getting changed in Outlook in Product Forum

Hyperlink path getting changed in Outlook

pracmathur — Wed, 30 Jun 2021 07:14:00 GMT

Hi Everyone,

I am sending an excel file as an attachment in Outlook using Send Email action. This attachment is having hyperlink to some other files which are saved in shared drive.
The issue is- when I am opening the attachment the hyperlink path is getting changed to C:\Users\Appdata\Local\Microsoft\Windows\INetCache\Content.Outlook\File Name.
and as a result hyperlink is not getting opened because the actual path is that of share drive.

How can I resolve this issue?

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REGENT PARK
Consultant
Personal
Asia/Kolkata
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RE: Hyperlink path getting changed in Outlook

mkumar407 — Wed, 30 Jun 2021 09:07:00 GMT

Hi Regent,

Outlook - Send Email action doesn't update any hyperlink within file attachment.
Not sure if you are opening attachment directly in outlook. Try to save file and then open to verify for hyperlinks.
Also, you need to relook hyperlinks within file by manually sending attachments from robot to your account.

Regards.

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Manish Kumar
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RE: Hyperlink path getting changed in Outlook

pracmathur — Wed, 30 Jun 2021 09:38:00 GMT

Yes, I am trying to open the attachment directly from Outlook. I tried saving it locally but then also hyperlinks are getting changed.
Manually I tried to send the attachment & the issue still persists.

Thanks

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REGENT PARK
Consultant
Personal
Asia/Kolkata
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RE: Hyperlink path getting changed in Outlook

mkumar407 — Wed, 30 Jun 2021 10:07:00 GMT

Possible to share screen-shots? Or you can verify links before sending in email as attachments?

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Manish Kumar
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RE: Hyperlink path getting changed in Outlook

ramprasad.gajula — Wed, 30 Jun 2021 14:17:00 GMT

Hi Regent,

Please use the below html code in body of the email.

"=HYPERLINK("@Path","@FileName")"

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Ram Prasad Gajula
Software engineer
EY
Bangalore
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