topic RE: Browser extension not detected after upgrade in Product Forum

Browser extension not detected after upgrade

JoelAndrade — Wed, 21 Sep 2022 10:36:00 GMT

Hello,

Since we upgraded from v.6.10.1 to v.7.1.1 we are sometimes getting browser extension not detected errors in launch. We are running as administrator so shouldn't be any permissions problems and Blueprism.MessagingHost.exe is launched without problems.
Help is much appreciated.

Regards,

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Joel Andrade
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RE: Browser extension not detected after upgrade

JacobClary — Wed, 21 Sep 2022 19:46:00 GMT

Hey Joel, I hope you are doing well. It is likely that you already reviewed this, but definitely take a look at this KB article linked below.

Why do I get error "The browser extension was not detected" when attempting to launch a browser based (Chrome, Firefox or Edge Chromium) application?

A couple things to check primarily would be to make sure Edge Startup Boost is disabled, as well as making sure that only the 7.1 Browser Extension is installed, and the old browser extension is not also installed.

If this is working in application modeller and not elsewhere, one possible workaround would be to open the browser with the Utility - Environment VBO and then attach to it afterwards. This might help you to bypass the issues you are seeing.

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Jacob Clary
Customer Support Engineer
Blue Prism
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Re: RE: Browser extension not detected after upgrade

danilo.d.silva — Fri, 12 Apr 2024 16:44:35 GMT

Hello Jacob,

The link you mentioned on this post leads to a blank page, is there any other link to the same subject?

Best Regards,

Danilo Silva