topic Hi,Â Â Is this issueâ€¦ in Product Forum

MS Outlook VBO - Error in get mail stage

NielsHansegård — Tue, 07 May 2019 13:37:00 GMT

Hi.Â I am trying to use the MS Outlook VBO - Get Mail. When i run the process to get the unread e-mail from Outlook, the object runs into Abort. I am not sure why the process is returning this error. According to the VBO documentation MS Outlook VBO should work with both 64bit and 32bit Outlook and 2013 and 2016 version.Â The error message "Internal : Could not execute code stage because exception thrown by code stage: Operation aborted (Exception from HRESULT: 0x80004004 (E_ABORT))"Â My process is: Start -> Action: Get mail that is referring to the object "Get Received items (Basic)" And the error message is thrown in the "Internal Get items" in the Object.Â Anyone who have experienced this error message in relation to MS Outlook VBO or any other object? Â Thank you!Â Â

Does this work withoutâ€¦

AmiBarrett — Tue, 07 May 2019 19:11:00 GMT

Does this work without telling it to only pull unread email? Likewise, are you certain programmatic access has been enabled in Outlook?

Thank you for you answer! Itâ€¦

NielsHansegård — Wed, 15 May 2019 12:15:00 GMT

Thank you for you answer! It does not work when i am telling it to pull read, and unread emails. I can see that programmatic access it not enabled, and due to organization policies i am not able to change this.Â I am wondering why the MapieX works, but not MS Outlook VBO? They do more or less the same thing?Â Thank you again!Â

MAPIex uses a custom dllâ€¦

AmiBarrett — Wed, 15 May 2019 19:16:00 GMT

MAPIex uses a custom dll written by Blue Prism. Due to some sort of black magic (I suspect goat sacrifices), it's able to bypass this check. However, this is also likely the same part of the code that causes it to be as unstable as it is.

Iam aslo getting same errorâ€¦

Taduri__Srikanth — Thu, 16 May 2019 18:21:00 GMT

Iam aslo getting same error if anyone have solution it would be helpful.

@Taduri - It sounds like forâ€¦

AmiBarrett — Thu, 16 May 2019 19:07:00 GMT

@Taduri - It sounds like for @Nilesh, the problem was Programmatic Access in Outlook. Is this enabled for you?

@amibarrett - Programmaticâ€¦

Taduri__Srikanth — Fri, 17 May 2019 15:44:00 GMT

@amibarrett - Programmatic acessÂ was disabled in my Outlook to.Â Â But when i run get received mail(Basic) action giving "sender mail" input parameter it is completing process but not giving any values in collection. Â Â Â Â

Is it looking in the rightâ€¦

AmiBarrett — Fri, 17 May 2019 19:50:00 GMT

Is it looking in the right folder? IÂ thinkÂ that action only defaults to the root Inbox folder of the main account for whatever profile you're using at the time. If it's in either a shared inbox or a sub folder, it won't work as expected.

Hi,Â Â Is this issueâ€¦

Ravindersaini — Tue, 28 May 2019 22:50:00 GMT

Hi,Â Â Is this issue resolved ? Im looking for the Email in Inbox folder and have only 1 outlook profile configured and I'm still getting this error.

RE: Hi,Â Â Is this issueâ€¦

Sharath_KumarPe — Fri, 26 Jul 2019 13:00:00 GMT

Hi All,

I was facing this issue.
But I'm getting this error while sending emails.
Solution : If your Outlook application is closed , Outlook VBO is not working fine.
When I kept my outlook open and run the send email action it completely works fine.
please try that.

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Sharath Kumar Pennada
Consultant
Deloitte Consulting India Private Limited
Asia/Kolkata
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RE: MS Outlook VBO - Error in get mail stage

ViditBhargava1 — Fri, 23 Aug 2019 09:46:00 GMT

Hi Niles,

Did you find the solution for this as I am also getting the same error.

Thank you!

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Vidit Bhargava
System Engineer
Infosys
Asia/Kolkata
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RE: MS Outlook VBO - Error in get mail stage

bclayton1896 — Wed, 02 Oct 2019 19:05:00 GMT

I ran into this same error for send email from Outlook VBO (BP 6.5), and I had to do an ugly workaround for it.

Created input Profile on the stage for the Outlook profile

oNS.Logon(<profile name>, <password optional, left blank>, <show dialog set False to avoid profile chooser>, <new session set to True, because this is the only Outlook session running>

I drilled down into the Send Email code stage and added the middle two lines
exsting -- Dim app = CreateObject("Outlook.Application")
me-- Dim oNS = app.GetNamespace("MAPI")
me-- oNS.Logon(Profile,,False,True)
existing-- Dim mail = app.CreateItem(0)

Not sure if this is something you can implement/have implemented and there are better ways to do it. Hopefully, this is helpful.

BC

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Brian Clayton
Lead Developer - C#/Blue Prism RPA
The Auto Club Group
America/Detroit
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