topic Hi Rajath, in Product Forum

Unable to open workbook using the object "Open Workbook"

RajathGopal — Fri, 24 Nov 2017 14:50:00 GMT

I am trying to open an workbook using the "open workbook" object but when i try to do that i get the below error: Internal : Could not execute code stage because exception thrown by code stage: The RPC server is unavailable. (Exception from HRESULT: 0x800706BA) Firstly i am creating an instance and then using the generated handle i am trying to open the workbook and it fails in the code stage of the object. The main issue here is that when i ran the object for the first time it worked as a charm. However when i tried executing the second time i started getting the above error, so i tried closing the instance and tried running the object again still no go. Also i did go through the KB article: https://portal.blueprism.com/customer-support/knowledge-base/rpc-server-unavailable-exception-hresult-0x800706ba and i see the RPC services are up and running. When the code stage "Open Workbook" is reached the excel crashes as shown in attachment and i get the above error message. Could you guys please let me know what could be done

Hi Rajath,

AnkurSharma — Mon, 27 Nov 2017 07:25:00 GMT

Hi Rajath, Just wanted to know if you found a resolution to this issue. I am facing the same issue. Thanks & Regards, Ankur

Nope I am working on all the

RajathGopal — Mon, 27 Nov 2017 12:21:00 GMT

Nope I am working on all the possible stuffs but still no go. Does any of you have any idea about this ?

Hey Ankur if you are able to

RajathGopal — Tue, 28 Nov 2017 14:37:00 GMT

Hey Ankur if you are able to figure out any solution please do let me know.. Thanks

Hey Ankur if you are able to

RajathGopal — Tue, 28 Nov 2017 14:37:00 GMT

Hey Ankur if you are able to figure out any solution please do let me know.. Thanks

If you Foxit Reader installed

OngunArisev — Wed, 13 Dec 2017 01:01:00 GMT

If you Foxit Reader installed, this might be the culprit. Open any workbook in Excel then go to File -> Options and select the Add-ins tab (as of Excel 2016 may vary). At the bottom of the Window it says Manage; select COM Add-ins from the drop down menu and click Go. Untick the Foxit Reader Add-in apply, ok and exit. This has resolved my issue and I found the relevant information on this website (it was related with Remote Procedure Calls): https://superuser.com/questions/1124945/excel-interop-remote-procedure-… Although the problem is not exacty the same, I think this information might be relevant since add-ins might be causing the issue. It is also worth checking if RPC is working from Windows Services. The error I got before disabling the add-in is below: Internal : Could not execute code stage because exception thrown by code stage: The remote procedure call failed. (Exception from HRESULT: 0x800706BE)