topic RE: Blue Prism thinks HOST Application is still running. in Product Forum

Blue Prism thinks HOST Application is still running.

MarcoMatuttis1 — Mon, 23 Nov 2020 10:55:00 GMT

When I encounter a System Exception in my Process I try to restart the application and try again. But when I try to do that I get the following error message:

23.11.2020 11:45:06 ACTION: 'Start HOST' Process: 'Bestandsübertragung revamp' Subsheet: 'Start Host & Login' ERROR: Internal : Failed to perform step 1 in Navigate Stage 'Host starten' on page 'Launch' - Application already launched

I exit the host applicattion by global send key actions. i disconnect the application from the server and then go to file tab and choose exit ...

How can I get blueprism to realize that the application is closed at this point ? So that a restart does not throw the error ?

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Marco Matuttis
Robot Process Automation Developer
INTER Krankenversicherung AG
Mannheim
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RE: Blue Prism thinks HOST Application is still running.

NileshJadhavBP — Mon, 23 Nov 2020 13:05:00 GMT

Hi Macro,

You can use kill process action from utility Environment to kill the application and use process exist action from utility general to validate that process exist or not.

I hope it will help.

Thanks
Nilesh

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Nilesh Jadhav
Senior RPA Specialist
ADP
India
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RE: Blue Prism thinks HOST Application is still running.

MarcoMatuttis1 — Mon, 23 Nov 2020 14:23:00 GMT

Unfortunately that does not work for me. When I just kill the process this way the programm will not start. It needs to be properly shut down with a disconnect first. Otherwise it will not start.

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Marco Matuttis
Robot Process Automation Developer
INTER Krankenversicherung AG
Mannheim
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RE: Blue Prism thinks HOST Application is still running.

NicholasZejdlik — Mon, 23 Nov 2020 17:40:00 GMT

Sometimes when a process is closed externally (ie, not through a Terminate stage), it takes a few seconds for Blue Prism to recognize that it has been closed. I'd suggest trying to use a Terminate stage after shutting the application down properly, and see if that helps, otherwise wait for a few seconds.

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Nicholas Zejdlik
RPA Developer
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RE: Blue Prism thinks HOST Application is still running.

NileshJadhavBP — Mon, 23 Nov 2020 17:47:00 GMT

Are you launching that application from citrix web page ?

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Nilesh Jadhav
Senior RPA Specialist
ADP
India
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RE: Blue Prism thinks HOST Application is still running.

MarcoMatuttis1 — Mon, 01 Mar 2021 09:48:00 GMT

No, I run it on the same machine. Waiting for some seconds has worked.

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Marco Matuttis
Robot Process Automation Developer
INTER Krankenversicherung AG
Mannheim
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