Resource PC Deleting Sessions

RafaelFernandes — Mon, 20 Apr 2020 22:22:00 GMT

Hello everyone !

I'm trying to run a robot on a Resource PC. But, every time the resource pc deletes the session ID.

As you guys can see in the attched image, the resource PC is connected, has created the session, but deleted a few seconds later.

Besides that, I cant start any process using the Schedular, it says that this machine is offline. However, as you can see, is connect.

Could you guys help me ?

Thanks in advanced !

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Rafael Fernandes
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RE: Resource PC Deleting Sessions

hossein.azimi — Tue, 21 Apr 2020 05:12:00 GMT

Hi Rafael,

I suggest opening a support ticket with the Customer Support team t look at this issue.

Please provide and attach the event logs (Blue Prism and Windows Application) on the Runtime Resource PC side and App server-side.

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Hossein Azimi
Customer Support Engineer, APAC
Blue Prism
Sydney
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Resource PC Deleting Sessions

RE: Resource PC Deleting Sessions