https://community.blueprism.com/t5/Product-Forum/login-agent-gt-login-gt-log-in-step-ERROR-the-operation-has/m-p/65148#M17798 I've seen this before on machines that were previously connected to via RDP. RDP will break Login Agent. You either need another way of interacting with the system remotely (IE TeamViewer, VNC, etc), or you need to have a batch file that runs on every RDP disconnect to have tsdiscon unlock the system to the desktop session. Tue, 27 Nov 2018 22:48:00 GMT AmiBarrett 2018-11-27T22:48:00Z https://community.blueprism.com/t5/Product-Forum/login-agent-gt-login-gt-log-in-step-ERROR-the-operation-has/m-p/65147#M17797 Hi,   I'm able to log out with the login agent: log out. The login process also picks up all the credentials but then gives the following message:   ERROR: the operation has timed out   (see print screen attached)   any idea on how to solve this?   Regards Roy Tue, 27 Nov 2018 21:47:00 GMT https://community.blueprism.com/t5/Product-Forum/login-agent-gt-login-gt-log-in-step-ERROR-the-operation-has/m-p/65147#M17797 RoyDreuning 2018-11-27T21:47:00Z https://community.blueprism.com/t5/Product-Forum/login-agent-gt-login-gt-log-in-step-ERROR-the-operation-has/m-p/65148#M17798 I've seen this before on machines that were previously connected to via RDP. RDP will break Login Agent. You either need another way of interacting with the system remotely (IE TeamViewer, VNC, etc), or you need to have a batch file that runs on every RDP disconnect to have tsdiscon unlock the system to the desktop session. Tue, 27 Nov 2018 22:48:00 GMT https://community.blueprism.com/t5/Product-Forum/login-agent-gt-login-gt-log-in-step-ERROR-the-operation-has/m-p/65148#M17798 AmiBarrett 2018-11-27T22:48:00Z