topic RE: Schedules not getting triggered in Product Forum

Schedules not getting triggered

NupurSood — Wed, 07 Dec 2022 19:16:00 GMT

Hello All

We recently upgraded to BP 7.1.1 environment. Post the upgrade, our scheduler hasn't been working as expected and we get the error - "Timed out waiting for all sessions to start". If we do a run now on the schedule, that works as expected.

May I please seek guidance from this community as to how to debug this issue

Regards
Nupur

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Nupur Sood
Research Associate
S&P
Asia/Kolkata
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RE: Schedules not getting triggered

PvD_SE — Thu, 08 Dec 2022 06:47:00 GMT

Hi Napur,

This sounds more like a bug for the good folks at BP to have a look at. Something for @ewilson perhaps?

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Happy coding!
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Paul
Sweden
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RE: Schedules not getting triggered

ritansh.jatwani — Thu, 08 Dec 2022 07:41:00 GMT

Hi @NupurSood,

Is it happening with all the schedules or some specific schedules?

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Ritansh Jatwani
Manager
Deloitte
Gurgaon
*If you find this post helpful mark it as best answer
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RE: Schedules not getting triggered

ewilson — Thu, 08 Dec 2022 12:55:00 GMT

Hi @NupurSood,

I see that you've opened a ticket with support on this. I think that's your best path forward. 😉

Cheers,

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Eric Wilson
Director, Integrations and Enablement
Blue Prism Digital Exchange
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RE: Schedules not getting triggered

AbhishekKumar1 — Thu, 08 Dec 2022 15:04:00 GMT

Hi,

Try to retire that particular machine and then login to that particular VM start the resource bat file it will show something like resource is retired and now move back the machine from retired resource to control room available resource. This trick worked on 6.8 but worth to give a try on 7.1.1 as well. Good luck !!

Regards,

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Abhishek Kumar
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RE: Schedules not getting triggered

NupurSood — Mon, 12 Dec 2022 02:40:00 GMT

Hello Eric

Thank you. We are debugging this with BP support but have found a workaround in the meantime.
Appreciate your prompt response

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Nupur Sood
Research Associate
S&P
Asia/Kolkata
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RE: Schedules not getting triggered

NupurSood — Mon, 12 Dec 2022 02:42:00 GMT

Thank You Abhishek

This worked for 6.8 for us as well but not for 7.1.1

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Nupur Sood
Research Associate
S&P
Asia/Kolkata
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RE: Schedules not getting triggered

jordy.vanderlinden — Tue, 03 Jan 2023 08:31:00 GMT

Hi Nupur,

Out of curiosity, what was the workaround you had found? We are currently running into the same issue on 7.1.2.

Thank you!

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Jordy van der Linden
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RE: Schedules not getting triggered

Reinke_HDI — Mon, 16 Jan 2023 14:24:00 GMT

Dear Nupur, have you already found a solution for this problem with BP and/or what is the workaround you could use? - we currently have the same error pattern with a few schedules with V7.1.0

Thanks
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Björn Reinke

Blue Prism Version: 7.1.0
VDI: Win10 / Office 365
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