topic RE: Unable to login to http://localhost/Account/Login?returnUrl=%2F[Decipher login Page] in Product Forum

Unable to login to http://localhost/Account/Login?returnUrl=%2F[Decipher login Page]

AnirudhPavan_Pr — Wed, 06 Jan 2021 09:05:00 GMT

Hi All,

Installed Decipher with all the services running.However when i try to access the login page[http://localhost/Account/Login?returnUrl=%2F] getting below error.

below is the screenshot of all the required services running.

Please Help.

Thanks,
Anirudh

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Anirudh Pavan Prasad CG
Asia/Bangalore
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RE: Unable to login to http://localhost/Account/Login?returnUrl=%2F[Decipher login Page]

zdenek.kabatek — Wed, 06 Jan 2021 13:40:00 GMT

Hi, Anirudh,

as the error message suggests you should check RabbitMQ service in windows services. Does it run? It is installed during Decipher installation. If it does not run, try to start it if it can't be started then look in Event Viewer.

Regards,

Zdenek

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Zdeněk Kabátek
Head of Professional Services
NEOOPS
http://www.neoops.com/
Europe/Prague
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RE: Unable to login to http://localhost/Account/Login?returnUrl=%2F[Decipher login Page]

AnirudhPavan_Pr — Thu, 07 Jan 2021 02:46:00 GMT

Hi Zdenek,

Yes, RabbitMQ service in windows services is running . Attached Screenshot in previous message.

Thanks,
Anirudh

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Anirudh Pavan Prasad CG
IT ANalyst
TCS
Asia/Dili
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RE: Unable to login to http://localhost/Account/Login?returnUrl=%2F[Decipher login Page]

zdenek.kabatek — Thu, 07 Jan 2021 10:28:00 GMT

Hi, Anirudh,

I see. Hmm, did you restart your machine? Please check event log for error messages and post it here.

Regards,

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Zdeněk Kabátek
Head of Professional Services
NEOOPS
http://www.neoops.com/
Europe/Prague
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