https://community.blueprism.com/t5/Product-Forum/Lotus-Notes-Application/m-p/45697#M1851 Surface Automation (Region) mode, should be 100% reliable if built correctly with the location of all your elements based upon dynamic positioning calculated using image searches. Some Partners have extensively used Surface Automation to create robust interfaces with Citrix environments. For your query, I would guess Accessibility mode is most likely to work - ensuring you are attached to the correct process, your next option would be Surface Automation. I am also guessing that a Lotus Database has some API options that might be available to you if you research them, including ODBC drivers that might be useful. Mon, 03 Apr 2017 17:08:00 GMT Denis__Dennehy 2017-04-03T17:08:00Z https://community.blueprism.com/t5/Product-Forum/Lotus-Notes-Application/m-p/45696#M1850 Hi, I am trying trying to spy application that is build over lotus notes's database. I am not able to spy using Win32,AA,HTML mode and I am hesitant in using Region mode as it is not so reliable. What strategy can I follow? Mon, 03 Apr 2017 16:35:00 GMT https://community.blueprism.com/t5/Product-Forum/Lotus-Notes-Application/m-p/45696#M1850 Anonymous 2017-04-03T16:35:00Z https://community.blueprism.com/t5/Product-Forum/Lotus-Notes-Application/m-p/45697#M1851 Surface Automation (Region) mode, should be 100% reliable if built correctly with the location of all your elements based upon dynamic positioning calculated using image searches. Some Partners have extensively used Surface Automation to create robust interfaces with Citrix environments. For your query, I would guess Accessibility mode is most likely to work - ensuring you are attached to the correct process, your next option would be Surface Automation. I am also guessing that a Lotus Database has some API options that might be available to you if you research them, including ODBC drivers that might be useful. Mon, 03 Apr 2017 17:08:00 GMT https://community.blueprism.com/t5/Product-Forum/Lotus-Notes-Application/m-p/45697#M1851 Denis__Dennehy 2017-04-03T17:08:00Z