How can I publish a newly created Interact Form?

HongJooChoi — Thu, 16 Mar 2023 04:36:00 GMT

Hi, Community

What's the right procedures or configurations to publish a newly created Interact Form?

Can anyone check the following setting and let us know what's missing?

1) In Roles and permissions setting, the newly created Form has been added to "Add form" field of the role named "Interact Test Role".

2) In the "Edit basic information" of the form, the same role, i.e., "Interact Test Role", has been added to the 'interact role' field.

3) The user, iTester, is configured to have the "Interact Test Role".

4) When logging in with the iTester user account, the result is that the newly created form, i.e., Change of Circumstances, does not appear in the Interact.

Best regards

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HongJoo Choi
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RE: How can I publish a newly created Interact Form?

HongJooChoi — Thu, 16 Mar 2023 05:24:00 GMT

Hi, Community

This issue has been resolved. I was mistaken to have saved the form but I haven't.

FYI, it seems the number of pages and fields in the Forms information appears to be "0" until you properly save the form.

Thank you anyway !

Regards

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HongJoo Choi
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topic How can I publish a newly created Interact Form? in Product Forum

How can I publish a newly created Interact Form?

RE: How can I publish a newly created Interact Form?