topic Get Batch Metadata throws exception - error in XML document in Product Forum

Get Batch Metadata throws exception - error in XML document

denzain — Tue, 19 Apr 2022 12:56:00 GMT

Hi All,

My robot submits the batch to Decipher after setting some metadata. After verification, it reads the metadata along with Decipher output to create the queue item. It was working fine for a long time but today It (Decipher>Get Batch Metadata) gave an exception of a couple of batches.
"Could not execute code stage because exception thrown by code stage Unable to get batch metadata: There is an error in XML document (9, 3093)

If I read the corresponding metadata using the SQL and parse it using the (Utility Strings>Get XML elements) It works fine without error.

What could be causing the 'Get Batch Metadata' to give this error?

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Kalash Sharma
IA Consultant
Europe/London
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RE: Get Batch Metadata throws exception - error in XML document

Ben.Lyons1 — Tue, 19 Apr 2022 13:34:00 GMT

Hi Kalash,

I can't say that I've seen this error before, I recommend raising a support ticket so we can investigate.

Thanks

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Ben Lyons
Senior Product Specialist - Decipher
Blue Prism
UK based
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RE: Get Batch Metadata throws exception - error in XML document

Dan.Lister — Fri, 15 Sep 2023 13:33:00 GMT

Hi,

Did you find a resolution for this issue? We've experienced it twice in the last week after months of running without a problem.

Thanks

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Dan Lister
Developer
Arvato
Europe/London
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RE: Get Batch Metadata throws exception - error in XML document

denzain — Mon, 18 Sep 2023 12:01:00 GMT

Hi Dan,

From memory, this Decipher action was struggling to parse the XML when a letter combination &#' was present as data output. When GetBatchMetadata is executed and it tries to make sure the output is a valid XML as the very last step, and it consequently fails on reading the '&#' as it distorts the XML output.

The solution is to make sure you replace ''&# with "" while using 'Add batch metadata' and it will start to work fine.

Hope I was able to help.

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Kalash Sharma
IA Consultant
Europe/London
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RE: Get Batch Metadata throws exception - error in XML document

Dan.Lister — Mon, 18 Sep 2023 12:13:00 GMT

Thank you for the quick reply.

We will try this and keep our fingers crossed.

Thanks

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Dan Lister
Developer
Arvato
Europe/London
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