topic iam unable to open blue prism tool in Product Forum

iam unable to open blue prism tool

Raghu_ramguduru — Fri, 07 Jan 2022 10:45:00 GMT

in task manager i started the data base server too

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Raghu ram guduru
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RE: iam unable to open blue prism tool

lookman — Fri, 07 Jan 2022 15:12:00 GMT

Hi Raghu.

Perhaps I'm missing something but the error message says the DB is not up.

jack

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Jack Look
Sr Product Consultant
Blue Prism
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RE: iam unable to open blue prism tool

ewilson — Fri, 07 Jan 2022 16:37:00 GMT

@Raghu ram guduru,

What version of Blue Prism are you running? Is this the trial or learning edition or a regular installation? If it's a regular installation are you using a local installation of SQL Server on the same machine?

Cheers,

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Eric Wilson
Director, Integrations and Enablement
Blue Prism Digital Exchange
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