topic Automate.exe crashes when running a process via Run-time resource in Product Forum https://community.blueprism.com/t5/Product-Forum/Automate-exe-crashes-when-running-a-process-via-Run-time/m-p/66646#M19251 When running a process from control room ,the process freezes and crashes at a particular process stage.The process goes into warning stage and run-time resource connectivity is lost.There are no blueprism error logs that are generated on the run-time resource but an application log which shows the automate.exe application terminating due to a module kernelbase.dll.Attaching a screenshot of the same.It is important to add that the process was running fine till a few days ago.If anybody has faced the issues, please post the resolution steps that were taken to solve the issue. Tue, 30 Oct 2018 06:18:00 GMT PranavNayak 2018-10-30T06:18:00Z Automate.exe crashes when running a process via Run-time resource https://community.blueprism.com/t5/Product-Forum/Automate-exe-crashes-when-running-a-process-via-Run-time/m-p/66646#M19251 When running a process from control room ,the process freezes and crashes at a particular process stage.The process goes into warning stage and run-time resource connectivity is lost.There are no blueprism error logs that are generated on the run-time resource but an application log which shows the automate.exe application terminating due to a module kernelbase.dll.Attaching a screenshot of the same.It is important to add that the process was running fine till a few days ago.If anybody has faced the issues, please post the resolution steps that were taken to solve the issue. Tue, 30 Oct 2018 06:18:00 GMT https://community.blueprism.com/t5/Product-Forum/Automate-exe-crashes-when-running-a-process-via-Run-time/m-p/66646#M19251 PranavNayak 2018-10-30T06:18:00Z Sounds like something … https://community.blueprism.com/t5/Product-Forum/Automate-exe-crashes-when-running-a-process-via-Run-time/m-p/66647#M19252 Sounds like something (environmental maybe?) has changed if the BP process was previously running well. Perhaps it would be best to contact Support: https://portal.blueprism.com/customer-support/how-get-help-customer-sup… Tue, 30 Oct 2018 20:55:00 GMT https://community.blueprism.com/t5/Product-Forum/Automate-exe-crashes-when-running-a-process-via-Run-time/m-p/66647#M19252 John__Carter 2018-10-30T20:55:00Z