topic RE: Issue attaching with MS Edge Chromium for random cases in Product Forum

Issue attaching with MS Edge Chromium for random cases

ManishRaw — Tue, 14 Sep 2021 05:22:00 GMT

We are facing a strange issue with one of our process running on MS Edge Chromium browser.

Exception message: "Failed to perform step 1 in Navigate Stage 'Attach' on page 'Attach Portal' - Target application could not be identified, please ensure the application is running and review the following action inputs and/or application model identifiers: WindowTitle.

At times BP is unable to attach to the browser after launching the application

Note- the application is launched through BP only (using object and launch action).

Also we check the issue with both Browser Extension Connectivity checkbox as checked and unchecked the issue is still persisting:

The issue is observed on different VDI's/cases/clients and there is no fixed pattern for this exception. At times, it works just fine without any issues.

VDI's are being rebooted daily twice.

BP version – 6.9

Browser Version - 92.0.902.84 (Official build) (64-bit)

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Manish Rawat
Project Manager
Mercer
New Delhi
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RE: Issue attaching with MS Edge Chromium for random cases

VedSengupta — Tue, 14 Sep 2021 10:04:00 GMT

Hello Manish,
Is it happening the very first time you are trying to attach or maybe after the first time edge has been attached by some happy path and other path tires to invoke Edge and attach it?

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Best Regards,
Ved Sengupta
RPA Developer
Deloitte India (Offices of the US)
Bangalore | INDIA
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RE: Issue attaching with MS Edge Chromium for random cases

ManishRaw — Tue, 14 Sep 2021 12:02:00 GMT

Hi Ved,

This is happening randomly sometimes at the start with the first case and sometimes after running a few cases successfully sometimes everything goes smooth.

In the attach page we are checking the IsConnected condition first before invoking the attach parameter, and if that results in false then only we are trying to attach to the application.

We have to reboot the VDI and then the same works for sometimes and afterwards it is going into the same issue.

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Manish Rawat
Project Manager
Mercer
New Delhi
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RE: Issue attaching with MS Edge Chromium for random cases

EVIPUTI — Sun, 26 Sep 2021 12:24:00 GMT

@Manish Rawat Can you go through this thread once mate ,if that helps .

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Vipul Tiwari
Senior Process Simplification Developer
Amazon
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