https://community.blueprism.com/t5/Product-Forum/Control-Room-I-could-see-Resource-PC-status-Idle-however/m-p/45881#M1995 In a Control room, I could see resource PC and status was 'Idle', however when tried to run the process; [Not connected] window was popping up. I could run the process until yesterday...  I have missed something? Please advise. SK Fri, 12 Oct 2018 18:47:00 GMT SagamiKagata 2018-10-12T18:47:00Z https://community.blueprism.com/t5/Product-Forum/Control-Room-I-could-see-Resource-PC-status-Idle-however/m-p/45881#M1995 In a Control room, I could see resource PC and status was 'Idle', however when tried to run the process; [Not connected] window was popping up. I could run the process until yesterday...  I have missed something? Please advise. SK Fri, 12 Oct 2018 18:47:00 GMT https://community.blueprism.com/t5/Product-Forum/Control-Room-I-could-see-Resource-PC-status-Idle-however/m-p/45881#M1995 SagamiKagata 2018-10-12T18:47:00Z https://community.blueprism.com/t5/Product-Forum/Control-Room-I-could-see-Resource-PC-status-Idle-however/m-p/45882#M1996 This could be due to a number of reasons. 1) The VM is not logged in, but Login Agent is active. 2) The BP listener is out of sync with the BP Server and needs to be restarted. 3) The BP Server has hit a state where it needs to be restarted. Restart the service, then restart the listeners on the connected runtime resources. Mon, 15 Oct 2018 23:54:00 GMT https://community.blueprism.com/t5/Product-Forum/Control-Room-I-could-see-Resource-PC-status-Idle-however/m-p/45882#M1996 AmiBarrett 2018-10-15T23:54:00Z https://community.blueprism.com/t5/Product-Forum/Control-Room-I-could-see-Resource-PC-status-Idle-however/m-p/45883#M1997 Thank you very much for your reply.  I will check with our IT team. Kind regards, SK     Tue, 16 Oct 2018 20:18:00 GMT https://community.blueprism.com/t5/Product-Forum/Control-Room-I-could-see-Resource-PC-status-Idle-however/m-p/45883#M1997 SagamiKagata 2018-10-16T20:18:00Z