topic Issue with Passing Output From Object To Process in Product Forum

Issue with Passing Output From Object To Process

NisthaAgarwal — Wed, 31 Mar 2021 05:12:00 GMT

Hi,
I am trying to pass the output from Object to the process .But I am not able to get the data into the process. We are getting the blank Values in process .Even we are not Getting any Exception here and we are getting the Values in the object.
what can be the Root cause of this and how I can resolve this issue .
Thanks in advance.

Thanks,
Nistha Agarwal

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Nishu Jain
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RE: Issue with Passing Output From Object To Process

GopalBhaire — Wed, 31 Mar 2021 07:30:00 GMT

Hi,

Try debugging from process into the object and check all the links in the object and make sure the data item configured in process is proper, try deleting the data item and use the automatically create data item to create a new data item.

If possible please share some screenshots.

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Gopal Bhaire
Analyst
Accenture
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RE: Issue with Passing Output From Object To Process

John__Carter — Wed, 31 Mar 2021 09:04:00 GMT

Hi Nistha please check:

Outputs have been created in the End stage of the object page
Data items in the object page have values assigned
There are no duplicate data items in the object
Process is updated with latest version of the object (use the Refresh button or even close and reopen the process)
Action stage outputs have data items assigned to receive outputs
Data items have correct data type
There are no duplicate data items in the process

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John Carter
Professional Services
Blue Prism
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RE: Issue with Passing Output From Object To Process

NisthaAgarwal — Wed, 31 Mar 2021 13:39:00 GMT

Hi,
I tried With Debugging from process also but still getting the same issue. I have Checked all the data items there is no Issue. Is there any other solution so i can resolve this issue.
Thanks Again.

Thanks
Nistha Agarwal

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Nistha Agarwal
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RE: Issue with Passing Output From Object To Process

ChrisEllenburg_ — Wed, 31 Mar 2021 13:41:00 GMT

If you can post some screenshots without exposing any PII that'll go along way in helping resolve this with you. I think most of the comments above are accurate in that it is a misconfigured connection back to the process or down to the object. Thanks!

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Chris Ellenburg KeyMark, Inc.
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RE: Issue with Passing Output From Object To Process

NisthaAgarwal — Wed, 31 Mar 2021 13:43:00 GMT

Hi John,
I tried with all these Which You shared But unable to resolve the issue . Still I am getting The Blank values From object to Process. Is there any other solution to Resolve the issue. Thank you in advance.

Thanks
Nistha Agarwal

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Nistha Agarwal
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RE: Issue with Passing Output From Object To Process

Kishore_KumarDe — Wed, 31 Mar 2021 14:44:00 GMT

If possible post some screenshot of end stage of the object. This should not happen and can be debugged while stepping into the object from the process.

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Kishore Kumar Deka
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RE: Issue with Passing Output From Object To Process

NisthaAgarwal — Thu, 01 Apr 2021 05:54:00 GMT

Hi,
Please Find The screenshots of End stage of Object, Process and Logfile. when I am running using stepping over from process to object . I am getting the values But When i am trying to run from Processor Control Room I am getting Blank Output.
Thanks

Thanks
Nistha Agarwal

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Nistha Agarwal
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RE: Issue with Passing Output From Object To Process

GopalBhaire — Thu, 01 Apr 2021 06:28:00 GMT

Hi Nistha,

Are the output variables global in process, in that case it might be getting reset due to Reset to Initial checkbox checked if on page which is called after the action.

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Gopal Bhaire
Analyst
Accenture
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RE: Issue with Passing Output From Object To Process

John__Carter — Thu, 01 Apr 2021 08:31:00 GMT

Hi Nistha - do the data items in the object have default values? Is there any chance the output data items could have no current value? Other suggested experiments:

Introduce a Calc into the object to force the output to a know value, eg12345
Add another output called Temp that has a different data type and a hardcoded value, eg ABCDE

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John Carter
Professional Services
Blue Prism
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RE: Issue with Passing Output From Object To Process

Tejaskumar_Darji — Thu, 01 Apr 2021 12:35:00 GMT

Check Data Item Names properly. Sometimes as a human user we may end up having whitespace in Data Item Name (As prefix or suffix) and that may be causing incorrect reference of data item.

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Thanks & Regards,
Tejaskumar Darji
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RE: Issue with Passing Output From Object To Process

AkashKumar6 — Thu, 01 Apr 2021 13:14:00 GMT

Hi Nishu,

I would suggest you to add some delay before reading to make sure data is in there.
Add a validation of data in the object post reading (if the value is blank, trying reading it again for 3 try), sometime it is too fast and bot doesn't get the data.

Thanks
Akash

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Akash Kumar
Team Lead
Accenture
Asia/Kolkata
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RE: Issue with Passing Output From Object To Process

Kishore_KumarDe — Fri, 02 Apr 2021 04:21:00 GMT

Hi Nistha,

From where you are trying to read those values of Quote? Is it from website or some other application? Since you are able to get the values while running in debugging mode so I assume the issue is mostly related with reading the values in the object. While debugging we run everything step by step. So the application gets enough time to load all its values. While running from control room in real time everything happens very fast, so sometimes we try to read a value when it is not loaded properly. As an experiment you can place a hard wait in the object before you try to read the total quote. If that works then think about the smart wait.

Regards,
Kishore

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Kishore Kumar Deka
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